what is shadow it

What is Shadow IT?

Shadow IT is the collective term used to classify all information technology applications and infrastructure that is used in the workplace without authorization of the company’s IT department. This includes software, web applications/servers, hardware, and cloud technologies.  Employees often bring in applications into the company that they believe will help them achieve their tasks or complete their projects better. This
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can you do your own tech support yes and no

Can You Do Your Own Tech Support? Yes, and No

As a small business owner, you already know the value of technology. And you may try to do your own tech support. But, there are some areas that you are better off outsourcing to an expert. On the flip side, there are many things you can do without assistance to keep from dipping into your profits. Here are a few
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