The Increased Cybersecurity Risk with Employee Burnout

employee burnout

Employee burnout is a problem for many people, even under normal conditions. When burnout sets in, employees can feel stressed, emotional, and physically exhausted, leading to lower productivity and lower levels of concentration. While employee performance is essential, employee burnout can lead to a decline in their ability to adhere to workplace security policies, including cybersecurity posing a significant risk to your organization. What is cyber security burnout, and how can you protect your employee from experiencing burnout and potentially putting your business at risk?

What is Cybersecurity Burnout?

Burnout happens across all industries and can happen to anyone, even the most dedicated workers. The most common causes of burnout are an increased workload, long hours, tight deadlines, lack of support, and more. The longer an employee is exposed to physical, emotional, and interpersonal stressors in the workplace, the more likely they are to experience burnout and the more the quality of their work degrades.

Cybersecurity burnout is when a member of your cybersecurity team experiences burnout that impacts that leads to them becoming more disengaged in their jobs. Although defined as affecting cybersecurity professionals, cybersecurity burnout can extend to any employee with access to important information or data within your organization that needs continuous access online. 

Cybersecurity burnout can occur in many ways, primarily caused by increased human error. Human error is one of the biggest threats to cyber security. Common cybersecurity reported work-related stress symptoms that lead to burnout include:

  • Headaches
  • Fatigue
  • Difficulty sleeping
  • Muscle tension
  • Anxiety depression

Employees increased apathy and awareness due to burnout can cause them to miss major signs of malware attacks, lower adherence to security best practices, and diminished productivity. Organizations that have employees who experience burnout traditionally have a higher percentage of employee turnover. Stressed employees will seek out better work environments that are better for their well-being.  

How to Protect Your Business from Cybersecurity Burnout

Protecting your business from cybersecurity burnout is more about protecting your employees from becoming overburdened and overworked. You want to take steps to foster a healthy and positive working environment to help your employees relieve their burnout and prevent it from happening in the future. Here are a few steps to help you protect your business by preventing cybersecurity burnout.

Foster an Environment with a Focus on Well-Being

Employees that feel as if they can speak up when they are overburdened are less likely to become burnt out. Allow employees to set boundaries and speak up when they’ve reached their limits. Encourage open communication and show empathy when they need it most. 

Ensure Employees Have Enough Time to Rest and Recover

Burnout is caused by physical, emotional, and mental exhaustion. Ensure they have enough time to rest and recover by ensuring work hours are not long, offering robust paid time off packages, and monitoring their workloads to avoid overburdening. 

Provide Purpose

Helping your employees understand their purpose and ensure they feel valued is another way to prevent burnout. They will feel more connected to their work, company, and purpose and take ownership over their role and responsibilities. 

After your team has recovered from burnout, you can provide a more balanced workplace by encouraging healthy workplace behaviors and communicating the importance of their role in cybersecurity for the organization. 

Need Help with Cybersecurity?

With cybersecurity threats evolving, protecting your business can be a challenge. 4 Corner IT can help your organization by managing your security and relieving the pressure on your employees, allowing them to focus on their roles and well-being. Contact us at 954.474.2204 to learn more. 

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Getting Employees to Engage in Cybersecurity

cybersecurity Security

Your staff often needs access to sensitive data and handles it on a daily basis. What they don’t know is that anytime they’re moving files around, corresponding with others over the phone or through email, they’re only a few clicks away from opening your business up to a major cyberattack. Therefore, it’s extremely important that all employees undergo security training. Follow along to discover how to train your staff to spot phishing scams and follow procedures when these situations arise.

To further understand the severity of this issue, simply check the statistics. According to Accenture’s Cost of Cybercrime study, 43% of all cyberattacks are aimed at small businesses, and only a fraction of them know how to defend themselves.

That’s why security training is such a crucial business practice. How you go about educating your staff on cybersecurity is up to you, but here are some tips and methods we’ve found most successful, in our experience. 

#1 Get them to Relate

We’re all aware that cybersecurity isn’t the most exciting topic, but it’s important that your team cares about the issue. That way, they’ll really take it seriously. The best way to do this is by getting them to relate to a victim of a cyberattack and educate them on how common phishing scams and hacks occur, and how damaging they can be.

#2 Always Promote Network Cybersecurity

People are impressionable and tend to follow the lead of others. Creating a company culture that is rooted in network security will impart the same mentality on your employees. 

#3 Consistent Cybersecurity Training

Form a security training plan that is comprehensive, easy to follow, and consistent among all departments. Some beneficial lessons to include are:

  • How to spot a phishing scam
  • Protecting network resources
  • Their role in protecting the company and customer data
  • Password management and best practices
  • How to handle a security breach

If every employee has a solid grasp of these five concepts, you’ll be able to avoid cyberattacks from happening in the first place and have a solid backup plan in case disaster strikes.

#4 Lead by Example

It’s just the truth that cybersecurity is not at the top of everyone’s minds, including most of your employees. Especially if they don’t have a vast knowledge of modern technology and how it functions. Instead of being demanding with them, or getting frustrated at their apathy, support them through security training.

Provide resources, documentation, and communication that will help them understand the severity of the issue, and how they should handle private data in a way that will protect your business. Work with them so they understand how to follow these procedures, and you’ll see major benefits in your network security.

At 4 Corner IT, we can help your business put together a security training plan. To learn more, call us today at 954.474.2204.

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Differences Between Hollywood Hackers and the Real Deal

hackers

In many television shows and movies today, hackers and cybercriminals take the form of evil villains or mischievous antiheroes. While this characterization is undoubtedly fun to watch, they don’t quite get the facts right. Most of the computing constructs demonstrated in entertainment don’t actually exist in real life. This week, let’s discuss what real-life hackers are like, and how they’re different from your favorite computer genius characters.

Hacking Isn’t So Up Tempo

In entertainment, hacking is often portrayed as a fast-paced exercise. Typically, the hacker completes their job in minutes, if not seconds, while exciting music races in the background. The actual work that the, always handsome, hacker is doing consists of typing about 20 lines of code with no mistakes, having a quick revelation as the music swells, and finishing with a flourish of key pressing that results in the victim’s computer crashing or, even more ludicrous, spontaneously combusting. 

While not all television and movie representations are this dramatic, they’re usually still much faster than actual hacking.

Real hacking takes hours, if not more, and isn’t nearly as easy as entertainment makes it seem. Hackers are sometimes sitting in front of their computers for long periods of time reading hundreds of lines of code to try and find some vulnerability. 

Real Hacking Wouldn’t be Fun to Watch

The reason most entertainment platforms depict hacking this way is that the real stuff is…actually pretty boring. This characterization of the insanely smart and good-looking techy hacker that can make technology do anything they want it to is far from the truth. Hackers are usually just average people, or sometimes loners, that often work in a boring office setting to find cracks in networks so they can extract data. 

Real hackers often use automated tools to send out phishing emails, crack passwords, or create scams that fool users into giving them access to their information. None of which would be enjoyable to watch on television. 

Also, a hacker’s goal is usually to collect sensitive information or, at most, install malware on your device. The idea that with a few clicks a hacker could crash your computer or make it explode is absolutely preposterous. 

Why It’s Important to Know the Difference

You may be thinking, “but it’s just entertainment! Why do we care what real hackers do?”. Well, let’s face it, these acts are illegal, and glorifying them the way so many movies and television shows can make it seem like hacking is an acceptable or even cool thing to do. It’s not. Hacking is a crime and these unrealistic characterizations of hackers could give people the wrong impression about the reality of cybercriminals. 

So, should Hollywood change how they portray hackers in entertainment? Not necessarily. It’s true that these depictions of hackers are much more interesting to watch. However, it’s important to know that Hollywood hackers aren’t real and shouldn’t be taken seriously. If anything, view them as comic relief for how ridiculous they are.

What are your thoughts on hackers in movies and television? Do you have a favorite Hollywood hacker? Leave your comments below and check back soon for more great technology content!

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Choosing to Enact a Zero-Trust IT Security Policy Can Significantly Reduce Problems

cyber security zero-trust

It’s often difficult to figure out who and what you should trust with your business’ cybersecurity. How can you know for sure that each individual accessing your infrastructure is secured from threats? A zero-trust model can help by providing reassurance that everyone accessing your network is who they say they are. 

What is Zero-Trust? 

Zero-trust policies are when you don’t inherently trust anyone or anything on your network. This includes devices, accounts, or users on the network. Basically, if someone wants to access your network or any information located on it, they will first have to identify themselves, no matter who they are. They could be a business executive or the average office worker; there are zero exceptions made for a zero-trust policy. Generally speaking, zero-trust policies are governed by some form of external authentication. 

There are many benefits to a zero-trust model. As you might expect, when nobody is inherently trusted on the network, security is drastically increased. When identities are verified before any activity occurs, the network is much more secure. Thus, only authenticated individuals can do anything on it. On the other side of this benefit is what happens when the user is genuine but cannot verify themselves. This might make for a rough implementation process, but once your policies get settled, you’ll find that it will make network access much less stressful for your company. 

What Are the Downsides? 

The greatest challenge that an organization will face when implementing zero-trust policies in the workplace is the major infrastructural challenges that will come about as a result of their implementation—particularly for larger enterprises with large workforces, as this means more devices accessing the same infrastructure, and therefore, more need for continuous authentication. The technologies involved in reinforcing these zero-trust policies can make the logistics difficult without committing wholeheartedly to the process. We recommend that, before you implement zero-trust policies, you consult with security professionals like those at 4 Corner IT to determine if it’s the right call for your business. 

 

If you do decide that it’s the right decision for your organization, 4 Corner IT can equip your company with the policies and technologies needed to ensure it is a successful deployment, as well as the support you might need. With multi-factor authentication and additional protections, you can make sure that only authorized individuals are accessing your network. To learn more, reach out to us at 954.474.2204. 

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Why It’s Important to Lock Your Computer and Phone

adobeLocked steel padlock in a drilled hole of the black laptop on dark background. Concept of protecting personal data on a computer. A laptop is locked with a lock. Closeup, selective focusstock. locking your phone and computer

Network security is not always about implementing new encryption protocols and using state-of-the-art tools to protect your business. Sometimes, it’s the small things that can make a massive difference. So, if your collective staff can implement this one easy trick, you might be surprised by how beneficial it can be for your network’s security. This practice? Locking your computer and phone.

What Is Locking Your Phone and Computer?

Essentially, your phone and computer can go into a sort of sleep mode when they’re not being used. You do this every time you close the screen on your phone. When your phone “wakes up” to be used, there should be a password required to get back into your phone. Otherwise, anyone can swipe the screen and start reading.

Locking your phone is second nature, and many people have complex passkeys or fingerprints required to do so. Computers are a different matter. Most office workers will stand up and leave their desks without locking their PC. The better practice is to lock your PC. Either perform the lock sequence that will prompt the next user for a password or put it into sleep mode that requires a password upon your return.

Let’s take a quick look at the benefits you get from locking your phone and computer.

Keeping Private Documents Out of Sight

The chances that corporate espionage is going to take place at a medium-sized landscaping company might be small compared to a large media conglomerate. Nevertheless, private documents on phones and computers often hide passwords and personal information.

Allowing those resources to be compromised can harm your reputation. Additionally, can leave you open to many problems, including lawsuits.

Your Work Phone and Computer Are Vectors for Malware

Hundreds of people can come and go from a large workplace daily. It’s not like you can keep track of them all. Unfortunately, it only takes one person with bad intent to find a computer or work phone that is connected to your company’s network and upload malware.

The most common vector for malware these days is email, and many of your company’s resources are geared towards stopping that threat as long as it’s from an external source. However, if someone sends an internal email from a trusted worker’s account and CCs everyone in the building, then it’s safe to say most people would let down their guard enough to open that email.

All it takes is a single terminal to remain unlocked and someone can wreak havoc on your business. Locking your computer and work phones can deter this threat or make at least delay the intruder long enough for them to be caught.

The benefits of locking your phone and computer at work go beyond malware and corporate espionage, though. It stops workers from learning about promotions, pay rates, and internal investigations. Locking your computer can also prevent data from being altered on a project without your knowledge.

Implementing this change is simple, and it does not require a lot of time. Get your team together, teach them how to lock their computers and phones, and test them once in a while to make sure they’re compliant. Not only will this increase security, but it will make your workers feel more like true stakeholders in the well-being of your business.

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