Artificial Intelligence in Wearable Health Devices and IT

wearable devices

Creators of wearable health devices are researching ways to utilize artificial intelligence (AI) technology to monitor users’ health. Prior to the incorporation of AI technology, wearables were used to monitor heart rate, blood pressure, glucose levels, and body temperature. Through the use of artificial intelligence, wearable health devices will be able to accurately predict the user’s movements even if the wearable is removed from the person.

Health Monitors as Adhesive Patches

Assistant Professor Sihong Wang from the Pritzker School of Molecular Engineering at the University of Chicago is currently leading a team who is developing a chip that will collect data from biosensors. This chip will utilize machine learning to draw conclusions about the wearers’ health by sticking to the skin. 

If Professor Sihong Wang and his team’s development becomes a success, wearable biosensors can assist with the management of users’ health, as well as keeping track of various vitals such as blood sugar and oxygen levels, movement, detecting stress levels, and tracking heart rhythm. The advanced technology the team is using can even track electrocardiogram information.

Machine learning algorithms are already found in wearable heart monitors and various smartphone applications, allowing doctors to monitor heart conditions closely.

But, of course, as with any medical data like this, it can open up a whole other can of worms where privacy and security are of concern when integrated with various technology solutions.

Artificial intelligence will more than likely play a crucial role in the healthcare systems over the next few years due to its unique ability to process large amounts of data in a productive and efficient manner.

Artificial Intelligence is Helpful in IT Too

Although the kind of chip that was described earlier may have limited functionality in an office environment, it serves as an example of how advanced AI technology has become, by having the ability to automate tasks and data collection, as well as assist in workflow automation. With the use of proactive technological solutions, your systems can be automatically monitored for signs of security discrepancies or decline in the systems. Besides assisting in healthcare settings, artificial intelligence can also help businesses address any issues or complications with technology.

AI can be divided into five different technology parts: machine learning, deep learning, natural language processing, image processing, and speech recognition. A central role in the IT industry includes machine learning and deep learning.

Machine learning focuses on how a computer program is able to examine data using specific algorithms. In other words, a computer is trained to analyze large amounts of data at one time and then learn how to perform those particular tasks. Deep learning is a subcategory of machine learning and is similar. In deep learning, a computer system is trained to perform specific tasks from sounds, texts, or images.

Artificial intelligence can also be used in service management. AI can be utilized with service automation, allowing companies to be more productive and effective, resulting in faster, cost-effective delivery services.

To learn more about what we at 4 Corner IT can do to help your business grow, please contact us today at 954.474.2204.

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Company Culture with Hybrid Work

hybrid work

The Covid-19 pandemic has had lasting effects on the “normal” work environment. Many companies have adopted the hybrid workplace, combining in-person and remote work. While this has helped some people find the work-life balance they have always desired, others found the hybrid work environment lacks the inclusivity that is usually found in the in-person workplace. 

Hybrid work solves issues but may create other problems

The majority of businesses report that a hybrid work environment has been extremely effective for their daily operations. It has improved the flexibility of the workplace by allowing individuals to be productive while balancing their work and personal life. 

Unfortunately, microaggressions have also been reported in the hybrid work environment. Microaggression is a term used to describe daily, subtle, intentional or unintentional behaviors that communicate some kind of bias towards others. This is important to notice within the work environment as it can often get in the way of productivity and business operations. The most common microaggression reported is proximity bias as employers, or upper management may favor or prefer those who actually come to work in person. 

As previously mentioned, many companies transitioned to remote work at the beginning of the pandemic. Since then, some employees in these businesses have returned to the office and began business as usual prior to the pandemic. Meanwhile, other employees continue to work remotely from home. It has been noted that management is more than likely to consider those employees who actually come into the office regarding promotions, raises, or bonuses rather than those who work remotely. This is because in-person workers are seen on a daily basis. Also, management is more likely to trust those that come into the office as those individuals can be seen and supervised than those that work from home. 

Certain groups of people are more affected by a lack of inclusivity

The recent trends in those returning to work are typically executives or those who are higher up in the company. Generally, these people are white males who are non-parents, indicating that there is not as much diversity as there should be. Employees working remotely might be discriminated against based on their sex, gender, race, and/or disability. Employees who choose to work remotely manage their work responsibilities better while caring for their families and children.

While it is important to remember that a distinct type of work environment is not conducive to all employees and the business’s success, the use of collaborative technology solutions can help a company tremendously when there are varying kinds of “workplaces”. This will help the organization by allowing communication between all employees to foster a more collaborative approach.

4 Corner IT can help your business determine the right technology solutions that will assist all of your employees whether they work from home, go into the office, or have a hybrid schedule. For more information, contact us today at 954.474.2204.

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The Increased Cybersecurity Risk with Employee Burnout

employee burnout

Employee burnout is a problem for many people, even under normal conditions. When burnout sets in, employees can feel stressed, emotional, and physically exhausted, leading to lower productivity and lower levels of concentration. While employee performance is essential, employee burnout can lead to a decline in their ability to adhere to workplace security policies, including cybersecurity posing a significant risk to your organization. What is cyber security burnout, and how can you protect your employee from experiencing burnout and potentially putting your business at risk?

What is Cybersecurity Burnout?

Burnout happens across all industries and can happen to anyone, even the most dedicated workers. The most common causes of burnout are an increased workload, long hours, tight deadlines, lack of support, and more. The longer an employee is exposed to physical, emotional, and interpersonal stressors in the workplace, the more likely they are to experience burnout and the more the quality of their work degrades.

Cybersecurity burnout is when a member of your cybersecurity team experiences burnout that impacts that leads to them becoming more disengaged in their jobs. Although defined as affecting cybersecurity professionals, cybersecurity burnout can extend to any employee with access to important information or data within your organization that needs continuous access online. 

Cybersecurity burnout can occur in many ways, primarily caused by increased human error. Human error is one of the biggest threats to cyber security. Common cybersecurity reported work-related stress symptoms that lead to burnout include:

  • Headaches
  • Fatigue
  • Difficulty sleeping
  • Muscle tension
  • Anxiety depression

Employees increased apathy and awareness due to burnout can cause them to miss major signs of malware attacks, lower adherence to security best practices, and diminished productivity. Organizations that have employees who experience burnout traditionally have a higher percentage of employee turnover. Stressed employees will seek out better work environments that are better for their well-being.  

How to Protect Your Business from Cybersecurity Burnout

Protecting your business from cybersecurity burnout is more about protecting your employees from becoming overburdened and overworked. You want to take steps to foster a healthy and positive working environment to help your employees relieve their burnout and prevent it from happening in the future. Here are a few steps to help you protect your business by preventing cybersecurity burnout.

Foster an Environment with a Focus on Well-Being

Employees that feel as if they can speak up when they are overburdened are less likely to become burnt out. Allow employees to set boundaries and speak up when they’ve reached their limits. Encourage open communication and show empathy when they need it most. 

Ensure Employees Have Enough Time to Rest and Recover

Burnout is caused by physical, emotional, and mental exhaustion. Ensure they have enough time to rest and recover by ensuring work hours are not long, offering robust paid time off packages, and monitoring their workloads to avoid overburdening. 

Provide Purpose

Helping your employees understand their purpose and ensure they feel valued is another way to prevent burnout. They will feel more connected to their work, company, and purpose and take ownership over their role and responsibilities. 

After your team has recovered from burnout, you can provide a more balanced workplace by encouraging healthy workplace behaviors and communicating the importance of their role in cybersecurity for the organization. 

Need Help with Cybersecurity?

With cybersecurity threats evolving, protecting your business can be a challenge. 4 Corner IT can help your organization by managing your security and relieving the pressure on your employees, allowing them to focus on their roles and well-being. Contact us at 954.474.2204 to learn more. 

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How to Get your Employees to Engage in Cybersecurity

cybersecurity

Your staff often needs access to sensitive data and handles it on a daily basis. What they don’t know is that anytime they’re moving files around, corresponding with others over the phone or through email, they’re only a few clicks away from opening your business up to a major cyberattack. Therefore, it’s extremely important that all employees undergo security training. Follow along to discover how to train your staff to spot phishing scams and follow procedures when these situations arise.

To further understand the severity of this issue, simply check the statistics. According to Accenture’s Cost of Cybercrime study, 43% of all cyberattacks are aimed at small businesses, and only a fraction of them know how to defend themselves.

That’s why security training is such a crucial business practice. How you go about educating your staff on cybersecurity is up to you, but here are some tips and methods we’ve found most successful, in our experience. 

#1 Get them to Relate

We’re all aware that cybersecurity isn’t the most exciting topic, but it’s important that your team cares about the issue. That way, they’ll really take it seriously. The best way to do this is by getting them to relate to a victim of a cyberattack and educate them on how common phishing scams and hacks occur, and how damaging they can be.

#2 Always Promote Network Security

People are impressionable and tend to follow the lead of others. Creating a company culture that is rooted in network security will impart the same mentality on your employees. 

#3 Consistent Security Training

Form a security training plan that is comprehensive, easy to follow, and consistent among all departments. Some beneficial lessons to include are:

  • How to spot a phishing scam
  • Protecting network resources
  • Their role in protecting the company and customer data
  • Password management and best practices
  • How to handle a security breach

If every employee has a solid grasp of these five concepts, you’ll be able to avoid cyberattacks from happening in the first place and have a solid backup plan in case disaster strikes.

#4 Lead by Example

It’s just the truth that cybersecurity is not at the top of everyone’s minds, including most of your employees. Especially if they don’t have a vast knowledge of modern technology and how it functions. Instead of being demanding with them, or getting frustrated at their apathy, support them through security training.

Provide resources, documentation, and communication that will help them understand the severity of the issue, and how they should handle private data in a way that will protect your business. Work with them so they understand how to follow these procedures, and you’ll see major benefits in your network security.

At 4 Corner IT, we can help your business put together a security training plan. To learn more, call us today at 954.474.2204.

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AI Can Serve a Valuable Role in Small Businesses

ai

The world of artificial intelligence has vastly grown over the last few years and, as advances are made, companies have found helpful ways to incorporate this innovation into their business technology, making business operations more efficient. What’s even better is that as AI develops, it becomes more and more accessible to small businesses who can greatly benefit from the technology as well. Let’s discuss how a small business might put artificial intelligence to use, and what it can do for their operations and growth.

What is Artificial Intelligence?

While the term AI is thrown around a lot in the technology world, many people are unaware of what it actually means. Artificial Intelligence is much more than Siri, Alexa, and cognitive thinking robots. 

AI is basically any software that is designed to follow similar patterns as our own learning and reasoning processes do in order to solve problems. It is our attempt to mimic our own cognitive processes.

How Can Today’s Small Businesses Use AI?

Enhancing Cybersecurity

Artificial intelligence systems can help greatly in improving your office’s cybersecurity. They do this by tracking patterns and alerting whenever there is a break in said pattern. It will get to know your employee’s regular daily activities, used devices and applications, and times of activity. Therefore, it can alert you if there is any activity out of the ordinary like an attempted login in the middle of the night or attempts to override security measures. These sort of alerts can prevent cybercriminals gaining access to crucial information, reducing the possibility of a cyberattack.

Optimizing Customer Service

As we know, having prompt and helpful customer service is essential to any businesses’ overall customer satisfaction, but this can often result in valuable employee time being used to answer the same common questions over and over again. However, with AI you can automate these customer service actions that don’t require a live individual, saving your employees time and giving customer the quick and accurate help that they need. Automation also helps collect information from customers that your business could benefit from tracking.

Improving Marketing Efforts

One of the most important elements of a good marketing strategy is tracking and reading analytics. This process is very repetitive and time consuming for employees to complete, as there is often a lot of data and insights generated. Luckily innovation in AI can improve this process through automation. Artificial Intelligence now has the capabilities to take over these organizational and analytical processes on the business’s behalf, allowing you to easier identify which of your marketing efforts is most beneficial, and where your strategy needs improvement. 

Artificial Intelligence is More Accessible than Ever! 

If you, like many, didn’t realize that artificial intelligence may be something accessible to your small business, learn more AI and other business technology capabilities today! Give 4 Corner IT a call at 954-474-2204 to discuss what your options may be.

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