If you’ve been considering IT support for your Miami small business, you’ve perhaps been wondering how personal that support would be. While it’s true some IT support is remote, you probably expect face-to-face interaction if you’re used to such things. You’ve perhaps had an in-house IT team for years where the support team always worked directly with you in order to assure everything gets done accurately.
The only issue you might have experienced is your IT team not knowing about the realities of what’s really going on out in the real world. When you have a team working as consultants, there’s a guarantee of wider experience based on what they’ve seen working for dozens of different companies. IT issues differ in every place, and all the major threats out there require knowledge based on what other companies experience.
According to this article, there are a few questions you should ask when hiring your company’s first IT support person. For example, You need to be sure the person you hire can easily, clearly and patiently communicate with your employees when tempers flare over tech that won’t cooperate or simple user error.
This is the kind of advantage you have when you use our IT support here at 4 Corner IT. We work strictly as consultants while providing the same personal interactions as you had with your old IT team.
What will we do if we have to visit your company headquarters to help you with an IT problem? We’ll make sure your company runs efficiently at all times.
From On-Site Servicing to Personalized Support
Anything you need done in person, we’ll be there, whether it be servicing your computers in person, installation of hardware and software, or providing strategies for business and technology. With our extensive knowledge from the field, we assure you’ll receive the best repair knowledge and technology advice in the industry. However, we only provide IT services you really need rather than pushing something unnecessary.
Even more so, our personalized support for your employees is something you’ll appreciate. When you’re too busy to help your own employees figure out IT problems, or new technology, we’re there to help them with manual assistance.
Of course, when you prefer remote assistance, we’re also available at any time of the day.
Contact us here at 4 Corner IT and we’ll show your Miami-based small business how great our IT support is so everyone is on the same page.