Why Collaboration is Crucial to a Successful Business

teamwork collaboration

If there’s one buzzword heard more than any other in today’s workplace, I’d be willing to bet it could be “collaboration”… and no wonder. Collaboration serves a very important purpose in today’s operations, which is why establishing the processes that encourage it makes sense for your business’ well-being.

Let’s examine what really makes collaboration, well, collaboration, and how you can encourage such habits in your own business.

Separating Teamwork and Collaboration

First thing’s first, we need to establish that—while closely related—teamwork and collaboration are not the same thing. While there is no collaboration without teamwork, teamwork is possible without technically collaborating.

Consider the bucket brigade. Once upon a time, when a fire broke out, that was the preferred method to extinguish it—passing buckets of water up a line to the flame that needed to be put out. By lining people up to pass the buckets down, the people involved were all collaborating toward the goal of putting out the fire. Now, consider the alternative: everyone running back and forth with their own bucket, waiting for their turn to refill as the fire blazes on.

Teamwork, sure, but nothing collaborative about a frantic free-for-all.

Teamwork is the combined action of a group. Collaboration is the act of combining a team’s resources to accomplish each step of a given action.

Here are a few other ways to tell an example of teamwork, from an example of true collaboration:

  • There’s a tendency for a team to have a set leader to set the course of whatever project is being worked on, while collaboration thrives in an egalitarian group setting.
  • Teamwork can be effective in completing a business’ short-term goals, while long-term goals are better served by collaborative behaviors.
  • As we hinted at, teamwork requires someone to be in control of the group. Collaboration requires the group’s members to trust one another.

The Benefits of Collaboration in Action

Embracing collaboration brings universal advantages that you can enjoy.

Improved Operations

Why have one person working on a problem, when you have a whole team of people who could all think of a solution? With a workplace culture steeped in collaborative habits, problem-solving becomes much easier. Employee engagement also goes up, allowing you to enjoy side effects like increased revenue, greater productivity, fewer mishaps, and less turnover.

Satisfied Employees

Collaboration can also have a marked effect on the experience your employees have in the workplace. In addition to the knowledge-sharing capabilities that collaboration encourages, employee relationships can improve. This isn’t nothing—office friendships have been identified as one of the most important components of employee satisfaction. One survey ranked it as most important to 70 percent of workers. Collaboration also offers the benefit of increased morale, which itself brings better productivity and heighted retention rates.

What You Can Do to Encourage Collaboration

Endorsing collaboration in your office doesn’t need to be too difficult. In fact, there are a few simple methods that have proven very effective.

Bring Your Team Together with a Shared Mission and Expectations

If it weren’t for your team, your company couldn’t be as successful as it is. Make sure that they understand their value to the organization, and how their responsibilities play into those of the larger group. This is made easier with a shared company goal (also known as its mission).

By establishing this mission, you can then set the benchmarks and objectives that your team needs to meet and assign your team members with the appropriate responsibilities to do so.

Enable Innovative Collaboration Through Encouragement

Make sure that, as your team works to implement their newly collaborative processes, you are showing them your enthusiasm for their efforts. This will only encourage them to continue their adoption of them. You should also consider being equally encouraging toward any innovative ideas that your team members may have. Who knows—your team member may have discovered a way to complete a task more productively. If not, you’ll at least have confirmed that the status quo is the better option for you in the moment. Don’t be afraid to encourage input from those with hands-on experience.

Provide Tools for Collaboration

Perhaps obviously, your different employees are going to have different contributions to bring the table. Maybe someone is good at placating an irate caller, while someone else is particularly adept at organizing processes within your management software. Don’t be afraid to give these jobs to these people while giving them more opportunities to work together using your collaborative solutions. With many still working remotely, these tools are crucial to far more organizations than ever before. Give your team access to these tools and make the most of their capabilities.

If you’re in need of collaborative technologies or the strategies to put them in place, reach out to 4 Corner IT, a WheelHouse IT company, at (877) 771-2384. Our team is ready to help.

Microsoft Collaboration Tools for the Remote Office

microsoft collaboration tools

In the past decade the corporate world experienced a steady trend toward remote work, however even a year ago, no one could have predicted this alternative method of working would experience such immense growth in such a short period of time. As it turned out, remote working options were a key component of not only keeping many companies and even nonprofits afloat, indeed, it allowed many organizations to notably flourish during a very challenging time.

As internet service continues to improve, both in terms of speed and available access, it’s likely that remote work is here to stay for many industries. 

A Changing Landscape

Many organizations managed within a matter of months, to successfully shift almost their entire workforce to a new working environment. The fact that so many organizations were able to pull off such a massive undertaking with minimal disruption to their customer base, is a testimony to the ability of their employees to quickly deliver agile and creative solutions to solve complex issues.

It’s impossible to predict when the pandemic will fade into history, but given the success of the rapid transition to remote working, it’s probably safe to say that even as COVID-19 fades, the option of remote working will continue to see very strong growth for the foreseeable future. 

A New Kind of Work Environment

If employers view remote work as a loss of control over their employees, today’s sophisticated collaboration tools, along with other useful software tools and apps will prove over time that employers are still very much connected to their workforce. In fact, very large companies that traditionally housed thousands of employees within a massive skyscraper may actually see a significant improvement in communication and collaboration levels within their workforce.

Whereas formerly, an employee had to get on an elevator and walk through multiple cubicle areas to speak with someone in person, now these same employees have chat apps or video conferencing software right at their fingertips for conversations with management and other co-workers.

Of course, some organizations will require training for staff that formerly worked in a more traditional office setting. It’s important for these companies to invest in adequate staff training as much as they invest in the collaboration tools themselves, in order to take full advantage of all the rich features of today’s remote work software tools.

As companies become more comfortable with the shifting work environment, they will likely rely much less on face-to-face communication. Organizations may find that renting a conference room for weekly face-to-face meetings is more than sufficient for their needs. 

Microsoft Teams 

If there is any communication and collaboration tool that is ready to fully support an entire workforce, it’s Microsoft Teams. From the beginning, Microsoft understood that all forms of online communication are only truly successful if they reside on a safe and secure foundation. Regardless of an organization’s size, if they decide to use Microsoft Teams, they will have access to Enterprise level threat protection that meets more than 90 regulatory and industry standards. 

Residing on the Teams secure foundation are a wide range of helpful tools designed to offer both management and staff a variety of ways in which to communicate and collaborate, not just within their own company, but with members outside their organization.

Employees have a multitude of tools to help them communicate in a group setting, or as a simple one-on-one conversation. Along with traditional voice communication, Microsoft Teams also offers video conferencing, a chat feature, and file-sharing that works intuitively with Microsoft’s other productivity apps such as Outlook, Word, Excel, and PowerPoint. Microsoft Teams also provide useful bots to automate tasks within an organization, as well as private hubs for individual departments that can be specially designed to meet their unique needs.

We Can Help

If you would like to know more about the Microsoft tools that can make remote working a success for your organization, please contact us.

Microsoft Teams Adds New Functionality in 2019

microsoft teams adds new functionality in 2019
Microsoft Teams

As we settle into the new year, many companies are beginning to roll out updates and upgrades to their tools and systems. Microsoft is no exception. Microsoft continues to add value to the Microsoft Teams tool with new functions and capabilities. Let’s take a look at a few of them.

Communication

Effective communication within a business requires tools and products that can work together seamlessly. Teams is adding the new functionality of Teams Rooms and Teams-Only mode to further streamline Teams communication elements. Teams Rooms is basically a re-brand of the Skype rooms system with the added functionality of proximity detection so that nearby rooms can be added if needed. Teams-Only mode allows companies to make a seamless switch from Skype for Business to Teams by enabling Teams as the primary communication tool for their organization. IT Administrators will have the capability to upgrade only select people to Teams Only or enable an entire organization or group.

IT Administration

Teams is rolling out some new tools for IT administration of Teams. In order to help an organization run smoothly, the IT administration needs to have a good idea of how their tools are being used and be able to tailor tools to their users specific needs. With the addition of usage reports, IT Administrators can view Teams usage, user activity, and device usage to determine how well their organization is adopting Teams and if they are using it to its full capabilities.

Teams Templates

When you find something that works for you, you want to be able to replicate it, right? The Teams Templates function allows IT Administrators to pre-define channels, apps, and tabs that their organization can use as a template when building a new project in teams. This allows the organization to focus more on their collaboration and spend less front-end time setting up the system. Teams is also introducing a set of industry-specific templates for education, retail, and healthcare focused on the organizational areas where they are most likely to use Teams. IT Administrators will be able to customize and expand these template to better fit their organization by leveraging new APIs.

Employee Empowerment

Microsoft understands that everyone works a little differently and work styles change across role, function, and industry. Microsoft is committed to enabling Teams as a tool that everyone can use to meet their needs and work to the best of their abilities. The new Shifts functionality in Teams simplifies the process of planning and creating schedules by offering key capabilities to both managers and workers. You will also be able to integrate your workforce management system with Teams by leveraging a Graph API. Additionally, key mobile features such as location sharing, record and share audio messages, and smart camera are being enabled. The mobile experience is customizable to provide workers and IT teams the ability to choose the capabilities most useful for their organization.

Customization

Build and enable your bots to become more powerful and impactful by engaging new capabilities like retrieving a list of channels in a team, creating a 1:1 chat with a specific user, or accepting messages only from specific users.

Microsoft is constantly adding new and improved apps to Teams. Karmabot, MindMeisterThe Connector for Jira server, and Atlassian’s Confluence Cloud are a few recent additions that have a made a big impact in furthering Teams’ collaboration capabilities.

Teams continues to grow and evolve as a communication and collaboration tool for businesses with new updates rolling our regularly. Reach out to 4CornerIT for your Teams enablement and IT needs.