IT Consulting in South Florida: Training Employees for Disaster Recovery

IT Consulting in South Florida: Training Employees for Disaster Recovery

IT Consulting in South FloridaDisaster recovery plays a major role in IT consulting. Most businesses understand that business downtime is costly, but not all of them know how to create and execute a disaster recovery strategy.

According to this article, good business continuity plans will keep your company up and running through interruptions of any kind: power failures, IT system crashes, natural disasters, supply chain problems and more

Technology is just one aspect of disaster recovery. It’s great if you back your data up in the cloud, but you also need to know how to recover it.

Even if you practice data backup, you can fail at disaster recovery if you didn’t train your employees. According to a recent Tech Republic article, you should establish a communication protocol to keep employees informed in the case of a disaster:

“Working directly with your IT staff on disaster communication protocol goes hand in hand with the rule set of the communication tree. In a disaster, staff has a tendency to be nervous, so it’s natural for a staffer in the accounting department to just call a junior staff member in IT networking he has lunch with to “get the latest.” This is where rumors start that can be damaging to the company, both internally and externally.”

Here are three things you can do to establish a communication protocol:

Create a strategy

It all starts with your disaster recovery strategy. In your plan, you need to outline how exactly employees will communicate with management.

Train employees

Once your strategy is finished, you can start training employees. The important thing is that each individual knows what he or she is supposed to do.

Follow up

After you train employees, you should follow up with them from time to time. If you don’t, then employees will just forget what they learned during training.

By mentioning disaster recovery from time to time, you’ll make sure that employees remember their training. This way, they’ll know what to do when disaster strikes.

To talk more about IT consulting in South Florida, or anything else, please contact us. Thanks.

IT Consulting in South Florida: Why Migration is the Hardest Aspect of Office 365

IT Consulting in South Florida: Why Migration is the Hardest Aspect of Office 365

IT Consulting in South Florida
An important aspect of IT consulting is incorporating new programs and applications in your operations. Office 365 has been great so far in terms of increasing business productivity. It seems like the biggest problem businesses have had so far is migrating to the cloud. Once that’s set up, they have no trouble at all as far as adjusting to the hosted applications goes.

According to this article, migrating to Office 365 is becoming increasingly popular among businesses both large and small. The upside of moving from an on-premises environment to one hosted online by Microsoft offers compelling benefits.

There’s a reason migrating is the hardest part. Most business owners don’t have experience with cloud applications. Although they function like Windows program for the most part, setting them up is a different story.

For that reason, many businesses seek professional help to set their hosted applications up. According to a recent Info World article, this is particularly common with Office 365’s cloud Exchange:

“Office 365 has been touted as Microsoft’s fastest growing business ever. Still, some organizations are stalling when it comes to moving mailboxes from on-premises Exchange to Office 365’s cloud Exchange. What’s the holdup? For some, the need to plan and execute the transition may be competing with other day-to-day issues, delaying the Office 365 Exchange migration.”

Exchange is perhaps Microsoft’s most important program for businesses. But because they rely on email so much, they’re hesitant to migrate to the new hosted Exchange.

Here’s the good news: after the migration is over, your business productivity will increase. Employees will have access to the hosted Exchange from remote locations. The standard benefits of cloud computing also apply to hosted Exchange in this context.

The important thing is that you get the migration right. If you mess with the settings and employees aren’t able to send outgoing emails, then your productivity will take a hit. You can avoid this problem altogether by working with a professional IT agency. In this case, you’ll know that you’re starting off on the right foot regarding Office 365.

To talk more about IT consulting in South Florida, or anything else, please contact us.

4 Services of IT Consulting in South Florida

4 Services of IT Consulting in South Florida

it consulting in south floridaIT consulting in South Florida doesn’t just deal with network security. We include several services in our IT consulting package and will describe some of them in detail in this blog. Information Technology is a broad ever changing service industry. Because of this, many companies are using consulting services more regularly.

On-Site Servicing

There are times when your business will need an IT support team come in and physically fix a problem. We understand that, and it’s the reason we offer on-site servicing.

As a general rule of thumb, we try fixing IT issues as soon as possible. Sometimes that means assisting our clients over the phone or through email. We’ll be able to tell if your specific IT problem requires phone assistance or on-site servicing.

Hardware/PC Installations

Most employees still aren’t comfortable with installing hardware. Many IT problems stem from poor setups, so we make it a point to make sure that your hardware is installed correctly. When necessarily, we’ll come to your business to get your hardware sorted out.

Face-to-Face Business and Technology Strategies

A big part of IT consulting has nothing to do with troubleshooting. We also help you come up with business continuity and disaster recovery plans.

In addition, we’ll discuss some long-term IT solutions for your business. Based on your budget, wants, and needs, we’ll help you decide if things like cloud storage and VoIP are right for you.

Personalized Support for Employees who need Manual Assistance

Most businesses have a mix of employees that are tech-savvy and ones that can’t tell a smartphone from a tablet. We make sure that all of your employees know how to use essential devices and programs.

If you implement a VoIP system, for example, then we’ll help employees learn how to make calls and set their voicemails up. We expect the interface to be simple enough for most employees to get intuitively, but we’re also ready to provide manual assistance when needed.

To talk more about IT consulting South Florida, or anything else, please contact us. Thanks.

5 Important Factors To Consider Regarding Computer Support Companies in South Florida

5 Important Factors To Consider Regarding Computer Support Companies in South Florida

computer support companies in south floridaComputer support comes in different shapes and sizes. Here are some factors to look for when considering computer support companies in South Florida. Computer support companies and services specialize in troubleshooting and fixing a wide variety of primarily software-related personal computer issues and network connectivity problems as well as some hardware issues.

Integrity

We’ll start off with integrity since we think it’s the most important. You don’t want to trust something as important as computer support to just anybody, so it’s important to know who you’re dealing with.

To research a company’s integrity, look for their ratings and reviews. If other clients have had good experiences with them, that’s usually a good sign.

IT Support

IT support is kind of a vague term, and you want to be completely sure of what services you’re receiving. Ask about thinks like network support, computer repair, and data backup. If nothing else, you can choose a computer support company just based on the specific services they offer.

Office 365

Office 365 integration is very important for small businesses. You want to be sure that your computer support company assists you with Office 365 so you can take advantage of the new programs.

Cloud Computing

One of the new features of Office 365 is cloud computing. Many businesses are now turning to cloud computing in an effort to back up their data, improve collaboration among employees, and increase business productivity.

VoIP

Microsoft Lync, a new Office 365 program, helps companies implement a VoIP solution. VoIP improves upon the landline phone system by offering better call quality for lower prices.

Disaster Recovery

And finally, businesses should only choose a computer support company that assists with disaster recovery. In order to ensure business continuity, you need to practice disaster recovery preparedness and be ready to restore your data in the case of data loss.

It’s important that your computer support company in South Florida offers all of the aforementioned services. Otherwise, their computer support package would be incomplete.

To talk more about computer support companies in South Florida, or anything else, please contact us. Thanks.