On-Site Servicing
There are times when your business will need an IT support team come in and physically fix a problem. We understand that, and it’s the reason we offer on-site servicing.
As a general rule of thumb, we try fixing IT issues as soon as possible. Sometimes that means assisting our clients over the phone or through email. We’ll be able to tell if your specific IT problem requires phone assistance or on-site servicing.
Hardware/PC Installations
Most employees still aren’t comfortable with installing hardware. Many IT problems stem from poor setups, so we make it a point to make sure that your hardware is installed correctly. When necessarily, we’ll come to your business to get your hardware sorted out.
Face-to-Face Business and Technology Strategies
A big part of IT consulting has nothing to do with troubleshooting. We also help you come up with business continuity and disaster recovery plans.
In addition, we’ll discuss some long-term IT solutions for your business. Based on your budget, wants, and needs, we’ll help you decide if things like cloud storage and VoIP are right for you.
Personalized Support for Employees who need Manual Assistance
Most businesses have a mix of employees that are tech-savvy and ones that can’t tell a smartphone from a tablet. We make sure that all of your employees know how to use essential devices and programs.
If you implement a VoIP system, for example, then we’ll help employees learn how to make calls and set their voicemails up. We expect the interface to be simple enough for most employees to get intuitively, but we’re also ready to provide manual assistance when needed.
To talk more about IT consulting South Florida, or anything else, please contact us. Thanks.
