How Call Forwarding with VoIP Phone Services Gives Businesses Added Flexibility

how call forwarding with voip phone services gives businesses added flexibility

Several features of VoIP phone services are designed to make businesses more flexible. Instead of being trapped in an office waiting for hours on a single phone call, businesses can redirect their calls easily with VoIP. This is ideal for businesses that want to provide 24/7 customer service or for businesses that have remote employees.

Businesses can use call forwarding to redirect calls to mobile phones or other VoIP phones. With this feature, businesses can boast about their availability hours concerning their customer service.

This Tech Target article accurately describes call forwarding. The article explains how the feature can be used to give businesses flexibility:

“Call forwarding is a telephone service that automatically routes the user’s incoming calls to another number. The process may involve use of a virtual phone number. In a find me / follow me service, call forwarding may allow calls to be routed to the user at any location or to route calls through a number of different phone numbers or other applications, such as voice e-mail or text messaging.”

Offering 24/7 customer service makes a good impression on prospective clients. Not every businesses has the technology to offer this service, however. In addition, businesses are hesitant to hand out personal phone numbers as it compromises their professional reputation.

VoIP phone services solve this problem relatively easily. Businesses can simply redirect their phone calls and assign responsibilities to different employees. Certain businesses have to go above and beyond regular “business hours,” and this feature allows them to do just that.

At 4 Corner IT, we offer VoIP phone services that come with this added feature. In addition, we can assist you in setting up call forwarding to make your business’ customer support team more flexible.

If you would like more information about VoIP phone services, contact us.

VoIP Phone Services Are More Intuitive

voip phone services are more intuitive to use than landline phone systems
VoIP Voice over Internet Protocol

One of the most popular myths of VoIP phone services oddly coincides with one of the services’ most important benefits.

Many companies today are reluctant to switch to a Voice Over IP phone system because they think the systems are too complicated and their IT teams are not properly trained for them. VoIP phone systems, however, are designed to be as simple as possible, and after the initial setup they are incredible easy to use and maintain.

While landline phones have been the standard for business communication for the last fifty years, they are no competition for new VoIP phone services. VoIP phone systems were designed as a direct improvement to landline phones, and are therefore simpler, more intuitive to use, and cheaper.

A recent Business 2 Community article discusses the simple use of VoIP phone systems and explains why they’re more intuitive to use than landline phones. According to the article, the phone systems are easy enough for just about any employee to use:

Business VoIP phone systems are very intuitive. The user is presented with an easy to understand interface on his desktop, making every function available with just the click of a mouse. Employees can pull up call logs, access email, return calls, send a fax and anything else they need to do. This greatly improves efficiency.

In addition to everyday use, VoIP phone systems are easy to maintain and upgrade because they rely more on software and less on hardware. With landline phones, do-it-yourself maintenance is pretty much out of the question, and businesses are left to call in a service to repair the system.

This wastes both time and money, as businesses have to wait until their system is repaired to communicate with clients. Voice over IP phone systems, however, are much more simple to maintain and do not require a professional support team for each little upgrade.

If you would like more information about VoIP phone systems, contact us.

Advantages of VoIP Phone Services

advantages of voip phone services

You probably already know that VoIP phone services can save you a great deal of money. Even so, there are a number of other advantages you may not be aware of. Here are some things about Voice over Internet Protocol we thought were worth mentioning.

With VoIP, you can enjoy all the same features you have come to rely on with your landline phone. For example, you can still take advantage of call forwarding, call transfer, caller ID and three-way calling. You can also schedule “do not disturb” times in order to ensure your privacy after hours.

VoIP service allows you to choose your own area code, and is not location-specific. As a result, if you ever need to relocate, you won’t have to worry about transferring your number. You also won’t have to call a phone company in order to disconnect service-simply pick up your phone and take it with you.

Voicemail is also offered along with VoIP phone service. Some programs will even allow you to turn your voicemail messages into email texts in order to make them easier to respond to.

The ability to perform videoconferencing is another benefit to VoIP. You can easily hold “meetings” via the Internet, and won’t have to worry about traveling to different locations in order to collaborate on a particular project.

Long distance call charges are greatly reduced when using VoIP. Most providers allow for unlimited nationwide calling, and charge only a nominal fee for calls made to other countries. If you do a great deal of calling outside your local area, you could easily save hundreds or even thousands of dollars simply by switching.

VoIP phone services can often be enjoyed without the need to purchase any additional equipment. What’s more, you can enjoy the same clarity you would normally expect when using a traditional phone service. When you get right down to it, switching to Voice over Internet Protocol just makes good sense for a number of reasons. To find out more, contact us.

VoIP Phone Services: What You Need to Know

voip phone services what you need to know

Voice Over Internet Protocol (VoIP) is a technology that enables the delivery of voice and multimedia over IP networks or through a packet-switched network. It is a cost-effective and reliable alternative to traditional landline telephony, with fewer usage fees and no long-distance charges. VoIP phone services may be a great option for your business.

Moreover, VoIP offers additional features that typically cost extra for no charge at all, making it a popular choice for small businesses. In this article, we’ll discuss what businesses need to know about adopting VoIP for their phone systems.

When choosing a VoIP service, businesses should consider the service plan, features, ease of setup, and support. Service plans should offer unlimited minutes, the ability to make long-distance and international calls, and the option to keep existing phone numbers. Additional features to consider include directory 411 assistance and e911, which automatically transmits your geographic location and name to emergency services if you cannot voice call.

Ease of setup is another crucial factor. Businesses should avoid plans that require technical knowledge or complicated directions. A good VoIP service should be easy to switch to and require minimal effort to set up.

Support is also important. If any issues arise, help should be readily available through phone, live chat, email, and FAQ documentation on the website. Choosing a service with good customer support can save businesses time and money in the long run.

In summary, VoIP is a viable and cost-effective alternative to traditional phone services. It offers many benefits that are more user-friendly and easily customizable to fit your business’s needs.

When choosing a VoIP service, businesses should consider the service plan, features, ease of setup, and support. With the right service, businesses can streamline their communication, lower telecom costs, and increase their technology reach. If you need any assistance with your VoIP needs, feel free to contact us at 4 Corner IT.

We deploy and support cloud VoIP systems to give you peace of mind.