If you want your booming online business to expand, the next step is to hire employees. You want to focus more on the operations and customer service, so hiring on-site IT support staff seems sensible.
Here’s what they currently earn in Miami and Fort Lauderdale, according to the U.S. Bureau of Labor Statistics:
- Computer User Support Specialists are your best bet for generalists who can handle many common IT problems. They average $47,760 annually. Inexperienced workers make under $27,050 annually but may require a lot of training. Those who are highly experienced command $76,240 per year or more.
- Computer Network Specialists make more sense if you have an extensive network for an online business. They make a mean $55,870 per year with an annual range of $33,500 to $89,360.
- Systems Administrators can take care of an entire IT department, right down to hiring additional employees, setting up your network and hardware, and training. All this expertise averages $79,660 annually with a yearly range of $46,360 to $117,170.
Keep in mind that these amounts represents base salaries. They don’t include the taxes, insurance, and benefits you need to pay for any worker. These additional amounts easily increase basic pay by 1.25 to 1.4 according to the Boston Business Journal. Then there’s the cost of providing desks, computers, supplies, and workspace for your employees. To figure this out, multiply your individual business expenses by the number of people you intend to hire.
An on-site IT support department can cost far more than you realize, once you total all the expenses. It also requires time and effort to manage.
Fortunately, you can get the benefits of computer expertise without all the headache and cost. For a negotiated fee, we can provide all the hardware, network, and software support you require, including on-site visits for serious issues.