Aspects of Managed Services Support
Managed services and break-fix services play essential roles in supporting your business in IT-related matters. Small and medium entities face tough choices in deciding between the two aspects and complementing IT resources as well as personnel in place. Managed Services vs. The Break-Fix Mentality Just as the name suggests, the Break-fix mentality interacts with your […]
What is Included in a Managed Services Agreement?
A managed services agreement is a contract between a provider of managed services and a client. It creates ties of the service level between the parties and records the primary understanding regarding different aspects of the deal. The agreement represents different aspects of your engagement, including: Response times Service-level agreement Limitation of liability Termination clause […]
How to Implement a Successful IT Risk Assessment
More and more companies are relying on the web, not only to be their premier source of customer interaction but also to carry out cloud-related tasks and functions associated with running their business. When a company is able to securely run their business, both management and production employees can focus on doing what they do […]
3 Critical Services Your Current IT Support Is Missing
It’s always fun for IT guys to see people in the financial industry marvel at Bitcoins and their fluctuations. Here in IT, fluctuation and change are the norms. A significant service can be a lifesaver now but give it a few years, and it will be completely null. Herein lies the problem. In IT, things […]
Why Patch Management is Important in 2019 and Beyond
It might seem plausible for IT managers to believe 2019 was a particularly bad year for patch management issues, thinking perhaps they’ll finally be able to focus on other “more important” security issues in 2020 and beyond, but that is not at all realistic. In fact, as both employers and employees alike find new ways […]
