Category: voip

One of the most popular myths of VoIP phone services oddly coincides with one of the services’ most important benefits.

Many companies today are reluctant to switch to a VoIP phone system because they think the systems are too complicated and their IT teams are not properly trained for them. VoIP phone systems, however, are designed to be as simple as possible, and after the initial setup they are incredible easy to use and maintain.

While landline phones have been the standard for business communication for the last fifty years, they are no competition for new VoIP phone services. VoIP phone systems were designed as a direct improvement to landline phones, and are therefore simpler, more intuitive to use, and cheaper.

A recent Business 2 Community article discusses the simple use of VoIP phone systems and explains why they’re more intuitive to use than landline phones. According to the article, the phone systems are easy enough for just about any employee to use:

Business VoIP phone systems are very intuitive. The user is presented with an easy to understand interface on his desktop, making every function available with just the click of a mouse. Employees can pull up call logs, access email, return calls, send a fax and anything else they need to do. This greatly improves efficiency.

In addition to everyday use, VoIP phone systems are easy to maintain and upgrade because they rely more on software and less on hardware. With landline phones, do-it-yourself maintenance is pretty much out of the question, and businesses are left to call in a service to repair the system.

This wastes both time and money, as businesses have to wait until their system is repaired to communicate with clients. VoIP phone systems, however, are much more simple to maintain and do not require a professional support team for each little upgrade.

If you would like more information about VoIP phone systems, contact us.

You probably already know that VoIP phone services can save you a great deal of money. Even so, there are a number of other advantages you may not be aware of. Here are some things about Voice over Internet Protocol we thought were worth mentioning.

With VoIP, you can enjoy all the same features you have come to rely on with your landline phone. For example, you can still take advantage of call forwarding, call transfer, caller ID and three-way calling. You can also schedule “do not disturb” times in order to ensure your privacy after hours.

VoIP service allows you to choose your own area code, and is not location-specific. As a result, if you ever need to relocate, you won’t have to worry about transferring your number. You also won’t have to call a phone company in order to disconnect service-simply pick up your phone and take it with you.

Voicemail is also offered along with VoIP phone service. Some programs will even allow you to turn your voicemail messages into email texts in order to make them easier to respond to.

The ability to perform videoconferencing is another benefit to VoIP. You can easily hold “meetings” via the Internet, and won’t have to worry about traveling to different locations in order to collaborate on a particular project.

Long distance call charges are greatly reduced when using VoIP. Most providers allow for unlimited nationwide calling, and charge only a nominal fee for calls made to other countries. If you do a great deal of calling outside your local area, you could easily save hundreds or even thousands of dollars simply by switching.

VoIP phone services can often be enjoyed without the need to purchase any additional equipment. What’s more, you can enjoy the same clarity you would normally expect when using a traditional phone service. When you get right down to it, switching to Voice over Internet Protocol just makes good sense for a number of reasons. To find out more, contact us.