There are two types of Miami small businesses; well, actually there are three. However, business Type 3’s manager/owner already understands that she needs managed IT support. However, the other two types of small business managers/owners don’t feel they need anything other than on-call IT support at the most.
Business Type #1 – What’s Twitter Again?
You’re typically a staple in your community, like a dry cleaner, grocer or retailer, and you’ve been in business for many years. Maybe the only advertising you’ve ever used was a newspaper or local TV ad here or there. Your business does well because of its location and the fact that you know most of your customers.
You intentionally carry a flip phone and don’t have any desire for a smartphone. Your first and last email address might be an AOL one and you may use Facebook to communicate with family members. However, chances are, you don’t use your computer nearly as much as your children or grand children do.
Your IT Plan?
You just hire someone to fix whatever happens when it comes up, like the plumbing or the cable.
And like any business plan, your IT plan should be inherently strategic.
Business plans are inherently strategic.
Business Type #2 – I Even Know a Little Code
You typically own and understand things like smartphones, tablets and e-readers. You might have taken some web design or computer repair courses. In addition to a Facebook account, you’re on Instagram, Twitter, Pinterest and even Reddit; and you’re really getting into SnapChat.
You’ve been talking to a developer about building the mobile app for your business and you actively use SEO, local SEO and social media marketing to advertise your business.
Your IT Plan?
Because of your understanding of modern technology, you don’t think you need someone always watching over your business. You feel you already know what they would tell you, so you’d rather save money and just hire someone when something goes wrong.
Why You Both Might Want Managed IT Support for Miami Small Businesses:
Gain More Time – As a business owner, you’re busy. Even if you understand computers like the back of your hand, if you’re working as a travel agent, why waste valuable business time thinking about computer upgrades and maintenance?
Prevent Hacking – Information breaches come in many forms and most hackers are well aware that small business owners either worry they can’t afford adequate protection or don’t realize the risks that are out there. In addition, people also sometimes hack Facebook and other social media accounts as well. There are numerous security threats and unless you are in the IT or web security business, you absolutely are not up to date on the threats to your business or the advanced protection available to you.
Prevent Emergencies – Instead of suffering through an emergency, why not prevent one? If you have a managed IT provider that knows your server, your email system, your backup system etc., that person can spot small issues before they become larger issues. However, suffering through your company email system going offline, server crashes or hacking attacks is stressful and oftentimes unnecessary.
Have Expert Advice All the Time – Would you use professional cleaning equipment to clean your own teeth? Would you practice law without going to law school? Though computers and other devices become very personal items to us because of the many ways we use them, we must understand that unless we’re trained, IT and computer repair is nothing more than a hobby. In addition, you can consult with your managed IT team member about business improvements like:
– New software and hardware purchases
– VoIP phone systems
– Social media management & marketing
– Effective online marketing
– Cloud storage
– The server type and size you need,
– And so much more
Though 4 Corner IT offers hourly IT repair and maintenance services, we believe most small businesses should consider managed IT support. If you disagree, we recommend that you at least have us come out and evaluate your IT situation, so that if an issue arises, at least we already know a little about your business. Please contact us today to design the right IT solution for your small business.