Why Small Businesses Need Network Support

why small businesses need network support

Network support

All businesses need email, phone calls, computers, and live chats to ensure operations run smoothly. While small businesses need these tools as much as large businesses, they do not always recognize the benefits of network support.

Here are some of the many reasons small businesses needs support.

Business as Usual

Technology forms the backbone of the vast majority of businesses. Accordingly, if the hardware and software fails, the business also fails.

For example, if the web server for the business’ eCommerce website crashes, the small business won’t be able to sell its products and services as it normally does. Until the website is back up and running, the business will lose many sales to its competitors. Also, the business may lose its reputability in the eyes of any consumers who visit the eCommerce website while it is down.

Therefore, small businesses need support to ensure all hardware and software runs smoothly at all times.

Excellent Customer Service

One reason small businesses need network support is to provide excellent customer service. Email, live chats, and phone calls are all excellent tools to provide help desk support to customers. If your small business relies on these tools, it is important that they remain functional and glitch-free at all times. Fortunately, it will keep these tools in good order so that you can provide quality customer service 24/7.

Network support is a must for all businesses, both big and small. For more information about the importance of network support for small businesses, don’t hesitate to contact us.

How to Save on IT Support for Small Businesses

how to save on it support for small businesses

it support

Technology is a must for all businesses, both big and small. However, many small businesses don’t have the funds to spend a fortune to fulfill these technology needs.

If you’re the owner of a small business, here are a few tips that will help you cut costs for IT support.

Managed IT Support

One way small businesses can cut costs is going the route of managed IT support. Many startup owners mistakenly believe that IT support must come in the form of an IT department. While it’s nice to have IT experts on site at all times, keep in mind that you must pay these employees a salary.

Managed IT support saves small businesses money by charging a comparatively inexpensive monthly cost. With managed IT support, small businesses receive high quality services at a low price.

Choose a Scalable Service

Another way you can save on IT support for small businesses is choosing a scalable service. Scalability means you can increase or decrease the level of services for which you pay. The bandwidth of the average small business fluctuates significantly from month to month.

In the months when you have a low bandwidth, scalability will allow you to pay for what you use, nothing more and nothing less. If the bandwidth needs of your small business rise significantly the next month, you will be able to scale up the services accordingly without any hassle.

For more information about how you can save on IT support for your small business, don’t hesitate to contact us.

Network Cable Installation Question: When is it Time to Install New Cables?

network cable installation question when is it time to install new cables
network cable installation

High-quality network cable installation helps ensure that your business runs smoothly and securely.

If you currently have cables installed throughout your business, connecting various devices such as desktop computers and servers, you may be wondering when you’ll ever need to install new cables or call in for replacements. The following are a few situations that may require new cabling:

  • Office changes. Your office space is expanding, and you need to add new devices to your network.
  • Worn out cables. Your existing cables may show signs of wear and tear. Maybe the jacketing is falling apart or the cables are connecting only loosely. Sometimes, you can have repairs performed on cables. Other times, it’s best to replace them completely.
  • Needed upgrades. The types of cables you use affect your network’s speed and performance. If your data gets transmitted too slowly or inconsistently, or if it sustains losses while in transmission, it’s possibly a sign that you need new cables. (Although keep in mind that other defects in your network, unrelated to cabling, can also result in network performance problems.)
  • Sub-par set-up. Your cabling may have been initially installed in a sub-optimal way. Your cables may be subject to extreme temperatures, humidity, and interference from sources of electricity. In this case, it’s a good idea to re-install your cables or at least fix the areas of your installation that are most problematic.

Don’t hesitate to contact us and further discuss our network cable installation services. Even if you aren’t sure that you need new cables, you can benefit from a review of your network health. We can help you check that your cables are installed in an optimal way, connected properly to your devices, and labeled thoroughly so that you understand the function of each cable.

Computer Tip of the Day: Upgrading to Windows 10

computer tip of the day upgrading to windows 10

computer tip of the day

Microsoft updates are the most annoying updates on the market. However, there comes a time when you have to bite the bullet and upgrade in order to keep abreast of industry standards.

This computer tip of the day lets you know how to upgrade to Windows 10.

Upgrade While it is Free.

July 29, 2016 is the final day that Microsoft will offer the Windows 10 upgrade for free to those offices running Windows 7 Service Pack 1 or Windows 8.1 Update. Make sure that you are upgrading to Pro or Enterprise and that you include the Windows Update for Business.

Turn Off the Keylogger.

You may have heard that Windows 10 comes defaulted to a keylogger that transmits all of your activity back to Microsoft. Here is the link to turn off that creepy option for good.

Decide Whether You Need Azure Active Directory.

Azure Active Directory is a relatively decent option for businesses that have already transitioned into the cloud. Its implementation gives you access to thousands of SaaS applications in the cloud such as Concur, DropBox, Office365 and Salesforce.com.

However, you may not need Azure Active Directory if you are not transmitting data through the cloud. Implementation when you are not using the cloud in this capacity can complicate the user interface needlessly, slowing down your office productivity and basically putting a bunch of junk in the way of basic operations.

Please contact us for IT support in Fort Lauderdale and Miami. We pride ourselves on taking care of your ideas and supporting your business with a sturdy infrastructure.

Computer Tip of the Day: Choosing a Brand for Your Small Business

computer tip of the day choosing a brand for your small business

Computer Tip of the Day

In order to create an effective digital business network for a small company, you must decide on a brand for the office. The computer tip of the day is how to effectively choose a brand that will create an effective network for you.

Choosing an OS

There is now very little difference between the two major operating systems, Windows and the Apple Mac OS. Choose whichever platform supports the software that your critical employees use, and make sure that you buy computers for the same operating system for all departments.

If you are in the tech industry, you may benefit from the Linux system, but only if you have in-house staff with in-depth computer knowledge.

Investing in Mobility

If you want your employees to move with your data, you will need to invest in a mobile platform that connects to your office network. Ensure that the OS on your mobile devices matches the brand for your stationary computers.

CPU vs GPU Power

You will spend much more money upgrading your CPU power than you will GPU power; however, GPU upgrades can give you up to 1000 times the efficiency of a CPU power up.

No matter which OS you choose, make sure that you have computers that are modern enough to upgrade through their GPU. You will pay more upfront, but you will save tens of thousands of dollars later.

Please feel free to contact us for your IT support. Focus your efforts where they need to be while we focus on protecting your hard work.

Also Check Out Our Cabling Services!