Common Considerations For Outsourcing To A Managed Service Provider

Common Considerations For Outsourcing To A Managed Service Provider

Network infrastructures are changing at a rapid pace. It makes it difficult to run and maintain the various applications and hardware needed to operate your business.

Many small businesses are meeting the challenges of reduced IT budgets, resources, and staff. Due to these decreases, outsourcing network management to a professional managed service provider is becoming a necessity in order to function efficiently.

Here are some common considerations when deciding to outsource your IT management needs to a managed service provider.

The Cost

Outsourcing network monitoring and management is an often cost-effective solution for many businesses. There is no need for expensive hardware and software. Pricing varies based on service levels. However, you can expect a predictable and affordable monthly price that includes 24/7 proactive maintenance. Most managed service solutions are scalable which allows you to add or remove devices as needed.

Monitored Devices

When choosing to outsource your IT management, it is important to understand which devices your managed service provider includes under the monitoring service. Accepted devices vary from company to company. However, the most typical allowable devices include servers, IP routers, firewall appliances, printer servers, wireless access points, and more.

Additional Features

While a managed service provider already offers a wide range of features at a fixed monthly cost, there are additional features you can ask about. These features can include any moves, additions, changes, report access, status updates, and more. On-site help from an IT technician is also something that your business may need from time to time. Find out if you can buy on-site support on an as needed basis or if it is part of your service plan.

Outsourcing your IT management and monitoring is a great way to help ensure your organization is operating as efficiently as possible. You will have reliable and professional support to handle technical issues before they become major problems. This creates an overall improved user experience for your employees.

Contact us today and learn how we can develop a proactive IT support and management solution for your business.

Top 3 Features a Managed Service Provider Should Provide to Your Business

Top 3 Features a Managed Service Provider Should Provide to Your Business
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managed service provider manages all or part of your IT infrastructure. It is becoming quite popular among businesses in all types of industries to outsource technology management to a managed service provider.

Managed services can provide your business with access to enterprise-level technology, expert IT knowledge and support at a huge cost savings. Did you know that outsourcing converts fixed IT costs into variable costs and allows you budget effectively? In other words, only pay for what you use when you need it.

With the variety of managed service providers to choose from, it is difficult to decide who will be the best fit for your business. The biggest question being what will you get for your money?

There are a few key elements every managed service provider should offer. Keep the following in mind to help ensure your business receives the best of what managed IT services has to offer.

24/7 Monitoring

You can expect all managed server providers to offer some form of network monitoring. However, your service provider should monitor more than your servers and workstations. They should also monitor networked devices like firewalls, routers, and other important infrastructure.

Data Backup and Recovery Plan

When disaster strikes, your business could suffer significant data loss. Without a proper data backup and recovery plan, it is difficult and sometimes impossible to recover from major data loss. Your managed services provider should offer a solution that is best suited to your business.

They should backup your data on a regular basis and test your recovery plan often in order to make any necessary adjustments.

On-site Support

Although many managed service providers can handle most IT support issues remotely, there are some instances when an on-site IT technician can offer the best support. Having a managed service provider that is local is ideal for providing on-site support.

A technician can provide training on new software or troubleshoot issues on workstations. Your managed services provider should have enough staff to ensure you have on-site support when you need it.

When it comes to protecting your network, you want the best features at an affordable price. Our managed service provider agreement includes IT support and management for businesses of all sizes. 

Contact us today to schedule a free consultation.

Simplify Your Small Business With Managed IT Support

Simplify Your Small Business With Managed IT Support
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As a business owner, you understand how much your business relies on your network in order to operate efficiently. Technology is always changing and your network needs to keep up with these changes.

According to a recent article, in today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business.

Keeping your network secure requires more than anti-virus software and strong passwords. There are dozens of cyber security threats that threaten your business on any given day. These threats can lead to major downtime which means a loss in productivity and revenue. Outsourcing your Florida IT support can help simplify your business and keep your operation running smoothly.

One of the biggest benefits to outsourcing IT support is that your business is no longer burdened with managing your IT network infrastructure. You place this responsibility in the hands of highly skilled technicians who monitor and manage your network 24 hours a day. You are left to running your business and IT support will take care of all IT administrative tasks.

How IT Support Can Simplify Your Business

Lowered Costs

Managed IT services can significantly reduce costs because there is no need to pay for salaries, benefits, training, continued education, and other expenses. Your business benefits from the latest in technology and expert support without breaking the budget.

Enterprise Level Support

Many small to mid-sized businesses do not have the financial means to operate an in-house IT department. With managed IT services, your business can receive the same support, if not better, from IT experts with various skills and experience.

Improved Network Performance

A slow network that cannot keep up with the demand of your business makes working a frustrating process. System crashes and hours of downtime leads to an unproductive work environment and a major loss in revenue. Managed IT services place their focus on your network’s overall performance and security. They help ensure your network is working efficiently which minimizes downtime and supports the growth of your business.

Outsourcing your IT support is one of the easiest and ways to simplify your business. Managed IT services removes the hassle and worry of managing an ever-changing network.

We are a managed services provider offering proactive IT maintenance and support. Contact us today for a free consultation.

How a Managed Service Provider Can Support Your Internal IT Team

How a Managed Service Provider Can Support Your Internal IT Team
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Many businesses already have an internal IT team managing their network. It is not uncommon to wonder what a managed service provider can do for your business.

As this article mentions, disrupting your own business model before it gets digitally disrupted is a daily grind. Not only are you up against nimble web start-ups, but also your own corporate inertia.

Managed services can provide internal IT teams with various types of support that can help increase business productivity and expand your business.

Create Time for Bigger Projects

Chances are your IT team is already overwhelmed with the daily maintenance of your network. They do not have much time to focus on larger projects that could help expand your business. A managed service provider can take over the day-to-day administrative tasks which frees up your IT team to focus on projects that can benefit your business.

Increase Your IT Team’s Skill Set

IT is always changing and it requires many skills to maintain a network. Locating individuals who possess all of the knowledge and skills necessary to support a network, maintain servers, and manage other technologies is difficult. Managed services can support an internal IT team that does well with some tasks but needs expertise for others. This provides your business with a larger skill set to pull from when needed.

Improved Support

Nothing is worse than having network issues when your IT manager is on vacation and is unavailable. A managed service provider can alleviate the stress and worry of network issues when your primary IT person is not available. Most managed service providers offer 24/7 support which is important for keeping your network up and running while providing added peace of mind.

These are just a few of the benefits a managed service provider can offer your business. Outsourcing day-to-day administrative tasks to a managed service provider gives your business the support it needs to grow.

Contact us today to schedule an appointment. Our managed service provider agreement includes IT support and management for businesses of all sizes.

Common Tech Issues a Managed Service Provider Can Resolve

Common Tech Issues a Managed Service Provider Can Resolve
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Businesses don’t always run smoothly. There are obstacles along the way that impact productivity and efficiency. Technology issues are huge obstacles that can create major problems that affect productivity.

According to this article, Managed Services is the practice of outsourcing day-to-day IT management and computer network technical support as a cost-effective method for improving business operations, instead of having a full-time on-staff IT personnel.

Many times, business owners are not even aware of how some technology issues can decrease efficiency and affect overall revenue. Below are some of the tech issues that often rob a company of time and money when left unresolved.

You will also have a better understanding as to why a managed service provider can help resolve these issues.

No IT Policies in Effect

Having an IT policy in place is essential for helping to prevent security breaches and other IT issues that could bring down your business for hours or even days. When policies are not put into effect, it is too easy for employee errors to cause technical issues. The best way to prevent security issues is to audit your processes and use security best practices at all times. A managed service provider can work with you to create an IT policy best suited to your business.

No Data Backup Process in Place

Unfortunately, many small businesses do not have a regular backup process in place. This is often due to lack of follow through, budget restrictions, or poor planning. Without proper backup procedures, your business is at risk of losing data and will lack the ability to recover in a timely manner, if at all. A managed service provider can create a continuity and contingency plan to keep your data secure.

Ignoring Mobile Security

Many businesses provide mobile devices to employees or allow employees to use their own devices. Security issues occur when these devices are not included as part of your IT systems. These devices should have the same level of protection as your desktop computers, servers, and network. Most managed service providers offer encryption and remote wipe services for mobile devices. They can incorporate all mobile devices used for business into your IT security plan.

IT issues can cause tons or problems that can have a huge negative impact on your company’s productivity. Security breaches, data loss, and massive downtime can affect revenue. A reputable managed service provider can help your company keep IT related issues from becoming major problems.

Contact us today to find out how we can assist you. Use our knowledge and resources to your advantage and find out how you can make full use of our managed services.