Are MSP’s Really Fragmented?
Managed Service Providers are fragmented. I hear that phrase quite frequently. What does it mean? Most of the time, people say it to infer that MSPs don’t really have a clear market presence with their solutions. That might be true. Other times, it’s just to convey a sense that no single MSP or group of […]
A Brief History of Cloud Computing
When you think of cloud computing, you may think of 21st-century ideas and technology. This recent article answers the question, “What exactly is this nebulous concept?” The short answer is that it’s somewhere at the other end of your internet connection – a place where you can access apps and services, and where your data […]
What Managed Services Have to Say about Anti-Virus and Malware Protection
Is it Worth it to Invest in Anti-Virus and Malware Protection? You may be surprised to hear it, but many businesses still struggle with viruses and malware. A lot of focus has recently been shifted over to cyber crime, particularly because of the development of the cloud. But the reality is that many businesses still […]
Common Tech Issues a Managed Service Provider Can Resolve
Businesses don’t always run smoothly. There are obstacles along the way that impact productivity and efficiency. Technology issues are huge obstacles that can create major problems that affect productivity. According to this article, Managed Services is the practice of outsourcing day-to-day IT management and computer network technical support as a cost-effective method for improving business operations, […]
What is Included in a Managed Services Agreement?
A managed services agreement is a contract between a provider of managed services and a client. It creates ties of the service level between the parties and records the primary understanding regarding different aspects of the deal. The agreement represents different aspects of your engagement, including: Response times Service-level agreement Limitation of liability Termination clause […]
