What is CRM Integration and What Are It’s Benefits?

key components of crm integration: marketing, sales, support, and feedback for customer satisfaction.

The whole point of CRM (Customer Relationship Management) software, is to keep all of your customer’s information organized so that you have no problem keeping track of it, while also managing customer activities and conversations. This lends a helping hand, specifically, to the customer service, marketing and sales teams because with the information collected, they […]

Outsourced IT Support is a Leg Up to the Playing Field

a laptop on a life preserver symbolizes safety and support in the digital age.

The thing about your internal enterprise IT support is that the latter is always a cost center and somewhat like a 25-pound weight around your otherwise lean midsection. Who hasn’t cringed under the gimlet eye of the IT manager, who, in response to a suggestion or request for more data access has replied, “No, we […]

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