IT Support for Miami Small Businesses: Finding the Balance Between Security and Convenience

it support for miami small businesses finding the balance between security and convenience

it support for miami small businessesIn our IT support for Miami small businesses, we try to find the right balance between security and convenience. In this blog we’ll explain why the two are inversely related to each other and how that relationship might put your network security in jeopardy. According to this article, Every business has different IT support requirements. That makes defining what you really need an important part of the selection process.

Network security isn’t something that just randomly falls into place. You have to invest in your infrastructure and come up with a plan to protect your network.

As you can probably tell, doing this isn’t convenient. At least not in terms of increasing your productivity or sales. Still, you need to accept the inconvenience to secure your network and protect your data.

There’s a trade-off between security and convenience, and both extremes aren’t desirable. If you kept investing in network security, then there would come a point where it would start disrupting your business operations.

According to a recent Harvard Business Review article, you need to tolerate a certain level of inconvenience to protect your information:

“Security and convenience are inversely related. The greater the security provided by a control, the less convenient it is for affected individuals. For example, just as adding locks requires extra keys, increasing password complexity results in additional memorization and typing. An organization’s willingness to tolerate inconvenience has a profound effect on the security of its information.”

Each business needs to find out how much convenience it’s willing to give up for the sake of security. No two situations are alike, so the balance will be specific to your business.

We help our clients find a balance that’s optimal for their situation. Our goal is to make sure that their network is secure and their data is protected, but they can still carry out their business operations without too many disruptions. We’ll monitor the balance of convenience and security as time goes on.

To talk more about IT support for Miami small businesses, or anything else, please contact us. Thanks.

4 Services of IT Consulting in South Florida

4 services of it consulting in south florida

it consulting in south floridaIT consulting in South Florida doesn’t just deal with network security. We include several services in our IT consulting package and will describe some of them in detail in this blog. Information Technology is a broad ever changing service industry. Because of this, many companies are using consulting services more regularly.

On-Site Servicing

There are times when your business will need an IT support team come in and physically fix a problem. We understand that, and it’s the reason we offer on-site servicing.

As a general rule of thumb, we try fixing IT issues as soon as possible. Sometimes that means assisting our clients over the phone or through email. We’ll be able to tell if your specific IT problem requires phone assistance or on-site servicing.

Hardware/PC Installations

Most employees still aren’t comfortable with installing hardware. Many IT problems stem from poor setups, so we make it a point to make sure that your hardware is installed correctly. When necessarily, we’ll come to your business to get your hardware sorted out.

Face-to-Face Business and Technology Strategies

A big part of IT consulting has nothing to do with troubleshooting. We also help you come up with business continuity and disaster recovery plans.

In addition, we’ll discuss some long-term IT solutions for your business. Based on your budget, wants, and needs, we’ll help you decide if things like cloud storage and VoIP are right for you.

Personalized Support for Employees who need Manual Assistance

Most businesses have a mix of employees that are tech-savvy and ones that can’t tell a smartphone from a tablet. We make sure that all of your employees know how to use essential devices and programs.

If you implement a VoIP system, for example, then we’ll help employees learn how to make calls and set their voicemails up. We expect the interface to be simple enough for most employees to get intuitively, but we’re also ready to provide manual assistance when needed.

To talk more about IT consulting South Florida, or anything else, please contact us. Thanks.

In-Person IT Support for Your Miami Small Business: When Live Interaction is Better

in person it support for your miami small business when live interaction is better

it support miami

If you’ve been considering IT support for your Miami small business, you’ve perhaps been wondering how personal that support would be. While it’s true some IT support is remote, you probably expect face-to-face interaction if you’re used to such things. You’ve perhaps had an in-house IT team for years where the support team always worked directly with you in order to assure everything gets done accurately.

The only issue you might have experienced is your IT team not knowing about the realities of what’s really going on out in the real world. When you have a team working as consultants, there’s a guarantee of wider experience based on what they’ve seen working for dozens of different companies. IT issues differ in every place, and all the major threats out there require knowledge based on what other companies experience.

According to this article, there are a few questions you should ask when hiring your company’s first IT support person. For example, You need to be sure the person you hire can easily, clearly and patiently communicate with your employees when tempers flare over tech that won’t cooperate or simple user error.

This is the kind of advantage you have when you use our IT support here at 4 Corner IT. We work strictly as consultants while providing the same personal interactions as you had with your old IT team.

What will we do if we have to visit your company headquarters to help you with an IT problem? We’ll make sure your company runs efficiently at all times.

From On-Site Servicing to Personalized Support

Anything you need done in person, we’ll be there, whether it be servicing your computers in person, installation of hardware and software, or providing strategies for business and technology. With our extensive knowledge from the field, we assure you’ll receive the best repair knowledge and technology advice in the industry. However, we only provide IT services you really need rather than pushing something unnecessary.

Even more so, our personalized support for your employees is something you’ll appreciate. When you’re too busy to help your own employees figure out IT problems, or new technology, we’re there to help them with manual assistance.

Of course, when you prefer remote assistance, we’re also available at any time of the day.

Contact us here at 4 Corner IT and we’ll show your Miami-based small business how great our IT support is so everyone is on the same page.

Need Computer Services in Miami? We Can Help

computer services miami

Business technology is more powerful and useful than ever before. But let’s face it: Your technology should be following your business goals, working for you in order to enhance what you do, not demanding all of your time and energy or leaving you scratching your head and wringing your hands. If you’re looking for computer services in Miami, 4 Corner IT can help.

Whether you need on-site servicing and emergency repair for your office computers or hardware installations, we have the knowledge and the ability to get your IT infrastructure where it needs to be. Our assistance doesn’t stop there, however. We’re also available to meet with you face to face to discuss your business strategies and to consult with you on how to make your technology a greater asset in achieving your goals. Do you have an employee who doesn’t understand how to use the computer programs that your company uses? Relax and let us help them.

Office 365

Are you needing to make your technology more mobile to accommodate multiple office locations or remote staff? Office 365 puts the commonly used Microsoft tools such as Excel, Sharepoint, Powerpoint, Word, and Lync into one cloud-based program that gives your you and your employees the ability to collaborate wherever you choose to work, and whenever that work needs to be done. It also provides us with the ability to offer you further assistance with remote troubleshooting and repair.

For those who wish to have ongoing IT security and management, we provide our services for a single, flat-rate fee. For those who simply need fast and efficient computer repair services, we can provide an hourly rate. If you’re ready to find out why 4 Corner IT is the strongest IT company in the region and what we can do for you, contact us today.