why you should focus on support when choosing a backup and disaster recovery service provider

computer-supportNowadays there are several cloud computing service providers that offer the service of backup and disaster recovery.

With so many different providers to choose from, oftentimes businesses are not sure which one to pick. Some factors, such as location and price, are intuitive and self-explanatory, while other factors, such as slight differences in plans and technology, require more research.

Is a Backup and Disaster Recovery Plan worth It?

One factor that businesses cannot overlook by any means is support. Typically, when a business opts for managed IT services, they are admitting that they don’t have a professional knowledge of them. Therefore, they should select a service provider that is willing to walk them through everything and assist them through any troubleshooting.

recent LinkedIn article discusses the factors that businesses should consider when selected a disaster recovery service provider. The article explains that the best service providers offer support at anytime and are willing to assist their clients through times of trouble:

“The best DRaaS providers deliver service around-the-clock. They bring experience and expertise to the table and allow you to choose from a full suite of support options like designing and testing the DR plan, notifying you of any problems and restoring your environment after a disaster.”

When searching for disaster recovery service providers, it’s important to note the level of support they promise. If it’s important to your business, then be sure to only select a service provider that is willing to go above and beyond in terms of assisting your business.

At 4 Corner IT, we are proud of our excellent technology and our resources, but we believe that we differentiate ourselves in terms of the support we provide for our clients. We’re willing to adapt to your company’s workflow so that our assistance is efficient and effective. We focus on your business as much as we focus on our technology, and are dedicated to helping your business grow and prosper.

If you would like more information about disaster recovery, contact us.

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