Managed service providers are an increasingly common and sought after amenity for businesses, as they specialize in all things IT. Companies often utilize managed services so they can put more focus into their services, rather than being blindsided by servers crashing, hardware and software malfunctioning, or their website going down. While these should all be of concern to any practical business, medical practices often require a more specific and specialized service provider.
Managed Services for Medical
Here are several ways in which managed services for medical practices will and should differ from that of a typical business.
Ensure You’re in Compliance with HIPAA and HITECH
All medical practices must abide by the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH). Not being in compliance warrants severe consequence. Individuals often lose their license to practice medicine, and practices can be fined heavily. A good managed service will make sure all your equipment complies with HIPAA and HITECH.
Familiar with the Systems Your Practice Uses
Whereas hardware and software implemented within businesses are often not too complex, the systems medical practices implement can require pundit knowledge. Any managed service your medical practice uses should be familiar with these systems and be able to offer business-specific advice about them, along with providing regular upgrades when necessary.
Prioritized Patient Privacy
The seriousness of patient files being lost or leaked can not be stressed enough. Your practice’s managed service provider should be accustomed to email encryption and be capable of secure medical record transfers when referring patients to physicians.
There are many reasons why it’s important to find a managed service provider specific to your business or practice.
Contact us to find out what’s right for you.