Office 365 VoIP Integration The Ultimate In Office Collaboration

office 365 voip integration the ultimate in office collaboration
Office 365 VoIP

Are you a small to medium business in search of quality communication solutions that don’t break your bank? Are your employees among the 70 percent of all business employees who now work outside the office? If so, then Office 365 VoIP integration is definitely something you should consider.

By combining the powerful Microsoft tools you’ve come to know and love with the productivity of cloud-based applications, and a scalable, cost-effective VoIP phone system, you can save a lot of money. You’ll eliminate long distance bills, as well as the costs of hardware, software, and maintenance fees.

The system is easily learned and Office 365’s Microsoft Skype for Business is packed full of features such as calling and receiving calls from any PC, laptop, or mobile device, drag and drop conference calling, integration of smart devices, voice mail, and auto attendant from Microsoft Exchange Online.

Your employees can now communicate securely in a variety of ways. Documents can be created, accessed, shared and edited in real time amongst members of your work team. With Microsoft Sharepoint, company information is organized and consolidated with accessibility for those who need it, when they need it.

Office 365 VoIP integration is just one of the customized services that 4 Corner IT offers to its clients. With a company made up of engineers, technicians, and systems network administrators, you can be assured that not only will you get the integrated solution that works best for your company, but you’ll also get experienced, professional support any time you need it. All this, and the price can’t be beat. For more information, contact us.

Lync VoIP: Adding Telefony to Microsoft Lync with VoIP

lync voip adding telefony to microsoft lync with voip

Microsoft Skype for Business is a collaborative and instant messaging software included in Office 365.

The main features of Skype for Business VoIP are voice over IP (VoIP), video conferencing, and instant messaging. The combination of these features results in a complete package for business communications.

Businesses can simply add telephony to Skype with a VoIP phone system. Skype + VoIP has several benefits and features to help small businesses. Here are the three most important benefits of the service:

  • Reduction in hardware: VoIP requires less hardware than a landline phone. Less hardware means more savings and less costly maintenance for businesses.
  • Easy to use: VoIP systems are simple to install and don’t require training for employees. The system and features are controlled on a web interface and upgrades don’t require service technicians.
  • Monthly savings: VoIP has a lower monthly cost compared to traditional phones. In addition, businesses don’t have to worry about minutes or long-distance calling, as they’re included in the service.

VoIP makes calling easier and cheaper for businesses. It’s a popular alternative to landline phones that’s only becoming stronger.
But the three features mentioned above only assume that a business merely uses VoIP for its communications. There are even more benefits when a business uses VoIP from a managed services provider.

There is even less of a need for hardware when accessing VoIP through a managed services provider. Businesses can avoid expensive up-front costs such as buying a phone system. Instead, they’re provided with a system from the service provider.
In addition, businesses don’t have to maintain their system. Upgrades and updates are handled by the service provider so that the system stays modern and functional. This not only ensures that businesses won’t have problems with their phone system, but also that they’ll have access to the best and newest features of VoIP.

All of these features can be used together with Microsoft Skype for Business for optimal business communications. VoIP is an investment in the future that should be made as soon as possible.

If you would like more information about VoIP and Microsoft Skype for Business, click here.

Top Benefits of VoIP and Office 365: Implementing a VoIP Phone System with Office 365

top benefits of voip and office 365 implementing a voip phone system with office 365

If you haven’t already made the switch, now may be the perfect time. A hosted VoIP Phone System for Office 365 can truly enhance your customer experience; providing your staff with the tools they need for highly efficient, streamlined customer service.

The power of Hosted VoIP coupled with Microsoft’s Skype for Business system will allow for even more flexibility in not only external, but also internal business communications.

Office 365’s Skype for Business offers a universal platform for instant messaging, video conferencing, voice communications, Exchange email, and a wide array of other Office 365 applications.

Top Benefits of VoIP for Office 365

  • The Office Experience Anywhere: Whether at the office, home, or overseas Skype and hosted VoIP allows staff to use Office features from virtually any location. Features like HD Video Conferencing can bring staff together no matter their location using their desktop, laptop, tablet, or other mobile devices.
  • Cost Effective Implementation: In most cases, you do not have to upgrade your current office equipment to begin using all of the features Hosted VoIP and Microsoft Office 365 have to offer. Hosted VoIP allows you to use your current office equipment, seriously decreasing start-up costs.
  • Mobility: By enabling VoIP on handheld devices, all the features provided by your office’s hosted VoIP services will be available for use.
  • Flexibility: Hosted VoIP services and integrated Office 365 services are completely scalable. So whether your company is experiencing a growth spurt or is in need of a scale-back; your provider can make the necessary changes to your account quickly and easily without service disruption.
  • Customized Service: Your subscription to Office 365 app features is completely customizable; therefore, you can take advantage of apps whenever they are needed simply by changing and adjusting available features with your provider.

If you are interested in learning more about hosted VoIP solutions, please contact the professionals with 4 Corner IT.

Basic Features of VoIP Phone Services: Adding New Phone Lines and Numbers

basic features of voip phone services adding new phone lines and numbers

One of the reasons why business planning is so difficult is because there are so many unknown factors that companies need to take into account.

Along the way, there could be unpredicted growth (or stagnation), or unprecedented demand in a different location. There are concrete factors, of course, but businesses mainly want to remain flexible so that they can react to the unexpected.

Yet when it comes to expanding, communications is usually one of the trickiest parts. In the past, setting up new phone lines was expensive and businesses were reluctant to move locations.

With business VoIP phone services, however, companies no longer have to dread switches to their phone system. While adding a new line or number with a traditional landline phone system is expensive, adding a new line with business VoIP is cheap and simple.

A recent Business 2 Community article walks through the process of making changes with a VoIP system. The article explains that making simple adjustments or additions with VoIP is straightforward and cost-effective:

“VoIP makes it easy to add separate phone numbers, messaging with call routing, and set up business hours on the same system, so you don’t have any more equipment to purchase, or “lines” to install.”

Businesses may need to set up new lines to control telecommunications traffic. For example, the marketing team should have a different phone line than the sales team, and the accounting department should have a different phone number than the manager’s office.

In addition, moving to new locations or supplying mobile employees with a company number is feature of VoIP. Adding remote phone lines for employees can be done with the same VoIP system, so the upgrade doesn’t require any new hardware except an additional VoIP phone.

If you would like more information about VoIP phone services, contact us.

How Call Forwarding with VoIP Phone Services Gives Businesses Added Flexibility

how call forwarding with voip phone services gives businesses added flexibility

Several features of VoIP phone services are designed to make businesses more flexible. Instead of being trapped in an office waiting for hours on a single phone call, businesses can redirect their calls easily with VoIP. This is ideal for businesses that want to provide 24/7 customer service or for businesses that have remote employees.

Businesses can use call forwarding to redirect calls to mobile phones or other VoIP phones. With this feature, businesses can boast about their availability hours concerning their customer service.

This Tech Target article accurately describes call forwarding. The article explains how the feature can be used to give businesses flexibility:

“Call forwarding is a telephone service that automatically routes the user’s incoming calls to another number. The process may involve use of a virtual phone number. In a find me / follow me service, call forwarding may allow calls to be routed to the user at any location or to route calls through a number of different phone numbers or other applications, such as voice e-mail or text messaging.”

Offering 24/7 customer service makes a good impression on prospective clients. Not every businesses has the technology to offer this service, however. In addition, businesses are hesitant to hand out personal phone numbers as it compromises their professional reputation.

VoIP phone services solve this problem relatively easily. Businesses can simply redirect their phone calls and assign responsibilities to different employees. Certain businesses have to go above and beyond regular “business hours,” and this feature allows them to do just that.

At 4 Corner IT, we offer VoIP phone services that come with this added feature. In addition, we can assist you in setting up call forwarding to make your business’ customer support team more flexible.

If you would like more information about VoIP phone services, contact us.