The Best Office 365 Features For Businesses

the best office 365 features for businesses

With their release of Office 365, Microsoft aims to help businesses that currently rely on Microsoft’s Office applications. Office 365 is a new suite of programs that will help businesses become more productive, along with keeping their information secure. If you are a business owner/manager, here are just a few of the office 365 features that may interest you.

Allow For Greater Productivity

When it comes to productivity – something every business manager is after – it all comes down to one thing: how easy is it to do your work? If something makes your job easier, it will increase productivity. That is essentially the goal of Office 365. Microsoft designed this suite of programs with simplicity in mind, so that your employees can spend more time worrying about their own tasks, rather than the technology performing them.

In The Cloud

One of the ways that Microsoft made these programs easier to use is by connecting everything through their cloud storage system. This means that employees can share files more quickly, make changes to those files, and access them from anywhere. As long as you have a computer, tablet or smart phone and an internet connection, you can access everything you need.

Administrator Control

Lastly, Microsoft has made it so administrators have a high level of control over the product, something that will make your IT department happy. By giving you more control over the system, you can monitor what is going on within the program, and correct any problems on the spot, should they arise. This means less time waiting for your IT guy to get off the phone with Microsoft’s support team, and more time being spent getting work done.

As you can see, there are some great features that can benefit your business, and there are many more. If you would like to learn more about how this suite of programs can help your business to become more productive, please feel free to contact us at any time.

Managed IT Support Can Reduce the Risk of Cyber-theft from Miami Businesses

managed it support can reduce the risk of cyber theft from miami businesses

Network security breaches have been in the news lately. Hackers have targeted such large organizations as the federal government’s Office of Personnel Management and the Bank of Bangladesh. While security breaches at large institutions make the news, cyber theft from small businesses quietly takes place in the background.

Many of Miami’s small businesses handle more money through their computers and networks than through their cash registers. Credit card credentials, ACH transactions and emailed wire transfer instructions can all be targets for thieves.

Over the past two years, cyber thieves have stolen nearly $800 million dollars from over 8000 small businesses. Regulation E, the federal rule that requires banks to reimburse consumers for unauthorized transactions, does not apply to small business accounts; individual businesses have lost over a million dollars to cyber theft and not been reimbursed.

Managed IT support for Miami businesses can help to reduce your risk of cyber theft. Instead of reacting to an incident after it occurs, your managed IT support vendor can examine and secure your network to reduce the risk of a breach.

They can conduct a survey of your network to identify systems that need to be patched, and can look for systems with default passwords that a hacker might be able to guess. Developing a patch management plan and eliminating systems with default passwords can reduce the risk of a network breach.

Cyber theft is a serious issue for Miami businesses. Companies that import or export goods are especially vulnerable as they often send wire transfers. A fraudulent wire transfer is very difficult to cancel or recall.

For more information about computer and network security, please contact us.

Strong IT Support Can Help Protect You From Ransomware

strong it support can help protect you from ransomware

it support ransomware

A recent cyber attack that made the news involved a Los Angeles hospital that hackers hit with ransomware. Ransomware is a special type of malware that blocks or limits people’s access to their own data, network or devices.

The Hollywood Presbyterian Medical Center wound up paying hackers $17,000 to regain access to their data and restore functionality to their system. Although no patients died as a result of the hospital’s temporary lack of access to its electronic patient files, the attack still posed a danger to people’s well-being.

A number of major news websites have seen adverts hijacked by a malicious campaign that attempts to install “ransomware” on users computers, according to a warning from security researchers Malwarebytes.

Protecting against ransomware

Although there’s no safeguard that works 100% of the time, businesses and other organizations can still take important steps against these kinds of cyber attacks. Effective preventative measures include the following:

  • Installing up-to-date anti-malware programs and firewalls on computing devices. In general, you want to rely on preventive measures that detect and block malicious intrusions.
  • Upgrading to newer operating systems and other software. Older software generally doesn’t receive support, including critical security patches.
  • Regularly performing backups on your data. Ideally, your information will get backed up and stored on a separate system or offline, better protecting it from ransomware.
  • Training employees to check email and browse the Internet more safely. For example, they should remain cautious about downloading attachments or clicking on links embedded in emails; these are both common avenues for infecting a system with ransomware. Some websites or their ad content are also contaminated with malware.

Working with IT support professionals can better protect you against ransomware. Once the ransomware infects your system, you’ll have a much harder time recovering your data or regaining control of your network and devices; you may wind up having to pay cyber criminals tens of thousands of dollars.

Don’t hesitate to contact us to discuss strategies for improving your system’s security and performing regular backups on your data.

Common Considerations For Outsourcing To A Managed Service Provider

common considerations for outsourcing to a managed service provider

Network infrastructures are changing at a rapid pace. It makes it difficult to run and maintain the various applications and hardware needed to operate your business.

Many small businesses are meeting the challenges of reduced IT budgets, resources, and staff. Due to these decreases, outsourcing network management to a professional managed service provider is becoming a necessity in order to function efficiently.

Here are some common considerations when deciding to outsource your IT management needs to a managed service provider.

The Cost

Outsourcing network monitoring and management is an often cost-effective solution for many businesses. There is no need for expensive hardware and software. Pricing varies based on service levels. However, you can expect a predictable and affordable monthly price that includes 24/7 proactive maintenance. Most managed service solutions are scalable which allows you to add or remove devices as needed.

Monitored Devices

When choosing to outsource your IT management, it is important to understand which devices your managed service provider includes under the monitoring service. Accepted devices vary from company to company. However, the most typical allowable devices include servers, IP routers, firewall appliances, printer servers, wireless access points, and more.

Additional Features

While a managed service provider already offers a wide range of features at a fixed monthly cost, there are additional features you can ask about. These features can include any moves, additions, changes, report access, status updates, and more. On-site help from an IT technician is also something that your business may need from time to time. Find out if you can buy on-site support on an as needed basis or if it is part of your service plan.

Outsourcing your IT management and monitoring is a great way to help ensure your organization is operating as efficiently as possible. You will have reliable and professional support to handle technical issues before they become major problems. This creates an overall improved user experience for your employees.

Contact us today and learn how we can develop a proactive IT support and management solution for your business.

Virtual Desktop vs Web Apps: Which Should You Choose?

virtual desktop vs web apps which should you choose for your company

virtual desktop vs web apps

Companies face the challenge of fostering greater collaboration and increased productivity among employees. New or updated software applications keep emerging, with promises of improved security and fast performance.

Employees may work from different locations and with different types of devices, while needing to stay in sync with each other. What kinds of software solutions are best for addressing these issues?

Virtual desktop vs Web apps: Which is better for your business?

A basic and important decision companies need to make is whether to opt for virtual desktops or Web apps. For structuring your employees’ work environment, which works better?

Instead of getting stored on hardware in your office, virtual desktops run off of remote servers. Compared to traditional desktop environments, they generally offer greater flexibility and reliability; they’re also easy to manage and update across different devices.

Web apps are Internet-based, and to use them, you’ll also need to download some data from the Internet to your computing device (for example, the apps you install on a tablet or iPhone). There are a number of popular Web apps, ranging from Google Drive to Twitter. They can help you accomplish a variety of important work tasks.

When deciding between virtual desktops and Web apps, the following are some key questions you should consider:

  • How much control do you want? With virtual desktops, you can achieve greater control over your system and its accessibility to employees and third parties. With Web apps, you have less control; for instance, you may not always know how a company like Google or Twitter is sharing your data with another party.
  • Is security a major concern? If you manage your virtual desktop well, you may be able to ensure a higher level of security for your system overall than if you use Web apps.
  • How much time and money do you have? Virtual desktops are more expensive than Web apps and require more time for maintenance. Web apps are generally less expensive, easier to install and more intuitive to use.

Whatever decision you make, you should rely on experts to help you manage your IT set-up and come up with solutions that best suit your company.

To figure out whether you should choose a virtual desktop vs Web apps, don’t hesitate to contact us.