Vendor Management Can Really Waste Your Time
As a business owner, vendor management is very important. Vendor relationships must be cultivated and maintained in some way on the off chance you need them for support. However, working with vendors can be stressful and downright frustrating at times. Let’s examine a specific situation that demonstrates these challenges and what you can do about […]
Haunted Office – A Phone Story
The following story and events are true, however, to protect the families of the innocent, all names have been changed. Thus, any resemblance to actual persons, living or dead, or businesses, is purely coincidental. This is a transcript of a police interview with Stephen Corey. Taken by Det. Giles Gerald at 11:05 a.m. this morning. […]
Aspects of Managed Services Support
Managed services and break-fix services play essential roles in supporting your business in IT-related matters. Small and medium entities face tough choices in deciding between the two aspects and complementing IT resources as well as personnel in place. Managed Services vs. The Break-Fix Mentality Just as the name suggests, the Break-fix mentality interacts with your […]
IT Support Managed Services Provider Has Your Business Covered
According to recent IT news; In 2015, hiring managers are looking for workers with very specific skill sets. Some of these include: 41% looking for help desk/IT support 24% looking for security specialists 22% looking for general IT 17% looking for cloud computing pros 16% looking for network administrators, and 15% looking for help with […]
Why You Need to Be Familiar with Your SLAs
Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main […]
