While many states have at least partially opened, it remains to be seen if they will continue a steady pace forward to an eventual full reopening, or if they will decide to pull back for a time. In other words, the process of recovering from a world-wide pandemic seems to be a two steps forward, followed by a one step backward process. Thankfully, many organizations have employed creative and innovative methods to keep their doors open as much as possible, while protecting both employees and the clients they serve.
For those who may have gotten off to a shaky start, we will provide some helpful tips on how to make the transition back to normal life as smoothly as possible.
Employee Safety First
While customers may come and go as they like, employees are obligated to remain in the workspaces their employer provides. Of course, organizations must follow government guidelines as to how many people are allowed within a building at the same time. Employers may need to expand the distance between employee workstations, whether they spend most of their time sitting or standing. It’s also a good idea to keep up with the latest information regarding PPE (personal protection equipment) to determine whether employees are being provided with the correct instructions on how to wear their various forms of protection.
While many companies allowed their employees to work remotely right from the beginning of the pandemic, some have found today they need at least some of their employees to work within their physical buildings. Still, some employees may have pre-existing health conditions that put them at a higher risk, or they have a family member who is in a high risk group.
While in a normal world it may be advantageous to have these people back in the office, if they do get sick, not only will it add an extra burden to their physical and mental health, at best they’ll still be required to quarantine for a two-week period. Now is the time to remain flexible and realize it might not be possible to have the entire company operating as effectively as it could.
Reassure the Public
Let customers, vendors, and other company staff members with which your organization regularly comes in contact know that you are making every effort to honor their health and safety as well. This may include sending out a corporate email outlining all the steps your organization is performing to ensure their interaction with your employees will remain a safe, positive experience.
If an organization has a physical building that customers or vendors will enter, let them know what you are doing to ensure their safety as well as your expectations of them, by posting a sign on the door which they can read prior to entering. Some organizations may want to include some details about their safety practices in their corporate phone greeting. Others may want to inform the public by way of an advertisement shown on TV or through a radio commercial.
Reevaluate Corporate Technology Security
Many organizations have employees working in entirely different settings than they did before the pandemic. This could mean the new settings open them up to additional security risks as they use technology devices and software apps in a way they never did before. For employees in a remote work environment, organizations need to consider who in the environment may potentially have access to confidential information and/or computer equipment, including logins used for various apps.
All the different ways in which employees now use corporate computer equipment and software applications must be reevaluated to ensure that a company’s technology system as a whole, remains safe and secure.
If you would like to know more about how to successfully navigate your organization through the pandemic, please contact us.