Aspects of Managed Services Support

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Managed services and break-fix services play essential roles in supporting your business in IT-related matters. Small and medium entities face tough choices in deciding between the two aspects and complementing IT resources as well as personnel in place.  Managed Services vs. The Break-Fix Mentality Just as the name suggests, the Break-fix mentality interacts with your […]

What is Included in a Managed Services Agreement?

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A managed services agreement is a contract between a provider of managed services and a client. It creates ties of the service level between the parties and records the primary understanding regarding different aspects of the deal.  The agreement represents different aspects of your engagement, including: Response times Service-level agreement Limitation of liability Termination clause […]

3 Critical Services Your Current IT Support Is Missing

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It’s always fun for IT guys to see people in the financial industry marvel at Bitcoins and their fluctuations. Here in IT, fluctuation and change are the norms.  A significant service can be a lifesaver now but give it a few years, and it will be completely null. Herein lies the problem. In IT, things […]

Can You Do Your Own Tech Support? Yes, and No

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As a small business owner, you already know the value of technology. And you may try to do your own tech support. But, there are some areas that you are better off outsourcing to an expert. On the flip side, there are many things you can do without assistance to keep from dipping into your […]

How Do Managed Service Providers Benefit Real Estate Companies?

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Real estate companies typically perform a variety of functions including both the buying and selling of residential and commercial properties, along with minor or perhaps even major involvement in the rental markets as well. While the real estate industry has been somewhat reluctant to wholeheartedly embrace technology as an integral partner to help them provide […]

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